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Online Sales Platform Support

$MXN 2,205/week
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Position focused on customer service and satisfaction, including inquiry resolution, return management, and incident handling. Key Highlights: 1. Customer support via chat and resolution of inquiries 2. Return management and order tracking 3. Incident handling and focus on customer satisfaction RESPONSIBILITIES: * Providing customer support via chat on platforms * Resolving product-related inquiries * Managing returns and tracking orders * Handling incidents and complaints * Focusing on customer satisfaction REQUIREMENTS: * Proficiency in Excel * Online customer service experience * Computer literacy * Strong communication skills * Problem-solving ability Employment Type: Full-time, Indefinite-term contract Salary: Starting at $2,205.28 per week Benefits: * Company-provided phone Education: * Completed bachelor's degree (preferred) Work Location: On-site employment

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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