Job Summary: Attends customers courteously, explains the menu, recommends products, takes orders, communicates the coffee's story, maintains presentation standards, and resolves complaints. Key Highlights: 1. Friendly and professional customer service 2. Detailed explanation of the menu and the coffee's history 3. Complaint resolution focused on solutions Duties and Responsibilities ☕ Customer Service * Greet and welcome customers with a friendly and professional attitude. * Explain the menu, brewing methods, and flavor profiles. * Recommend beverages and food based on customer preferences. * Accurately take orders and verify them before delivery. * Communicate the coffee's story, origin, and processing methods. * Maintain personal appearance and brand image. * Resolve complaints with a positive attitude and solution-oriented approach. * Assist with inventory management. * Report shortages or incidents. * Follow hygiene and safety protocols. Employment Type: Full-time Salary: Starting at $9,582.00 per month Benefits: * Discounts and preferential pricing * Flexible schedules * Option for indefinite-term contract * Complimentary uniforms Work Location: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
