Description
Job Summary:
A major automotive agency is seeking a Hostess/Receptionist to provide customer service and operational support to the sales team.
Key Highlights:
1. Opportunity for professional development in customer service
2. Ongoing training for professional growth
3. Operational support to the sales team for efficient customer service
**Helen Recruitment and Selection is hiring a Hostess in Anzures \- Puebla, Puebla**
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A prominent automotive agency is currently seeking its next **Hostess/Receptionist**. If you are passionate about customer service and seeking a professional development opportunity, this vacancy is for you!
### **Requirements**
* Education: Completed high school or technical degree in Administrative or Commercial fields.
* Minimum 1 year of experience in customer service and support.
* Knowledge of customer service principles and basic sales processes.
* Proficiency in Microsoft Office suite.
* Excellent spelling, presentation, and communication skills.
### **Responsibilities**
* Greet and assist prospects and customers, identifying the purpose of their visit.
* Request first-time visitors to register in the logbook.
* Direct customers to the appropriate or available Professional Sales Advisor (PSA).
* Provide operational support to the sales team to ensure efficient customer service.
* Maintain control of vehicle keys on the showroom floor during working hours.
* Verify availability of support materials (brochures, technical sheets, surveys, test drive forms, etc.).
* Answer switchboard calls promptly and route them to the appropriate department.
* Record arrivals and departures of the sales team.
### **Benefits**
* Monthly salary of $12,400\.
* Statutory benefits from day one.
* Working hours:
+ Monday to Friday, 9:00 a.m. to 7:30 p.m. (with 2 hours off per day)
+ Saturdays, 9:00 a.m. to 2:00 p.m.
* Opportunities for professional growth.
* Ongoing training.
**Interested candidates must apply through this channel.**
**Desired education level:**
Upper Secondary
**Desired experience level:**
Entry Level
**Departmental function:**
Customer Service
**Industry:**
Automotive
**Skills:**
* Articulate Communication
* Communication
*This job posting originates from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j\_id\=69ba285b5c00003000118178\&source\=indeed*