MULTI-FORMAT SALES EXECUTIVE

Description

Job Summary: Supervises and serves self-service stores, optimizing service through negotiation, order supervision, and resource management. Key Highlights: 1. Negotiation and supervision of self-service stores 2. Optimization of service level and resource management 3. Sales promotion and brand positioning Negotiate, supervise, and serve all self-service stores along the assigned route according to their specific needs and modalities, offering products and services through negotiation techniques, aiming to optimize service levels via order supervision, execution of commercial initiatives with retail chains, and management of human, technical, and material resources, in order to satisfy consumer needs with quality goods and services and fulfill organizational interests under optimal sales conditions. Job Objective N/A Education Bachelor's degree in a related field Skills Collaboration Experience 1\. Record entry and exit times for all self-service stores and distribution centers using YSCAN to review, optimize, and reduce time spent—focused on quality time / quality of life. 2\. Visit self-service stores according to the work plan to review pending items, conduct negotiations, and implement store management strategies. 3\. Validate operational and staff service levels (stock-outs / short expiry dates / quality failures / turnover / in-store promotion / execution of support activities) to take corrective actions and identify store-related issues. 4\. Evaluate point-of-sale performance by reviewing temperatures, expiration dates, stock rotation, shelf stocking, front-facing displays, POP materials, pricing, product sampling, competitor monitoring, etc., to verify proper execution and display in accordance with certification standards. 5\. Conduct negotiations, sales, and order supervision for each business unit to achieve monthly objectives. 6\. Negotiate orders or volume increases through promotional events to enhance brand positioning and in-store visibility. 7\. Ensure, as a fundamental requirement across all self-service stores: product launches, display, and pricing—to drive in-store movement and positioning per business unit. 8\. Analyze direct competitors using indicators such as offers, promotions, discounts, and promoter profiles to develop and implement countermeasures against competitive effects. 9\. Review sales progress and metrics sent by Operational Control for delivery and joint review with promoters. 10\. Print and deliver sales progress reports to promoters, explaining key metrics (daily targets, credit notes, pending return charges, sales progress and projections, shrinkage in good and bad condition) to track sales performance and ensure achievement of store-level objectives. 11\. Download the inventory model per scheduled store from the work plan via SAP SYSTEM and jointly deliver and review it with promoters to monitor orders, inventory, and shrinkage. 12\. Analyze contribution margin reports, sales progress, closing projections, and objective attainment reports sent by Operational Control to assess profitability (controllable profit, contribution to expenses, and PDM) per business unit. 13\. Follow up on credit notes through efficient communication with the Store Sales Representative to avoid outstanding balances. 14\. Review the sales representative headcount report sent by Commercial Development to ensure no information is missing. 15\. Supply POP materials to promoters during each store visit to boost and position products in-store. 16\. Review coverage reports against the catalog and Inventory Model assignment to ensure all SKUs are available across the chain. 17\. Address quality failures through report tracking to optimize service levels. 18\. Analyze shrinkage reports based on sales/orders to reduce monthly shrinkage percentage. 19\. Assign route logistics according to store and scheduled daily order volume to optimize travel time and distance (if directly responsible for self-service distribution). 20\. Motivate team members through personalized coaching aligned with their daily needs and objective achievement. 21\. Ensure team members have necessary tools (uniforms, belts, supplies, POP materials, labels, inventory models) to perform daily operations. 22\. Understand safety policies through active involvement and participation in the 12 Best Practices for continuous application. 23\. Review pending items from various departments via email for follow-up and resolution. 24\. Schedule client appointments into the work plan, prioritizing their needs and pending items to ensure continuous service and attention. 25\. Continue centralized negotiations through follow-up and support to ensure customer satisfaction and required regional volumes. 26\. Perform all activities safely, recognizing that personal safety and integrity are also one’s own responsibility—to foster and develop a comprehensive safety culture.