Restaurant Operations Coordinator

Description

Job Summary: We are seeking a passionate Restaurant Operations Coordinator with operational vision and a results-oriented focus for comprehensive management of the consumption center. Key Highlights: 1. Comprehensive management of the consumption center 2. Collaboration in continuous improvement of operations and customer experience 3. Operational leadership and decision-making **We are looking for a Restaurant Operations Coordinator!** **(Professional Services Engagement)** Are you specialized in making restaurants run efficiently, profitably, and deliver outstanding service? Are you passionate about hospitality, skilled at leading frontline teams, and capable of transforming service into a memorable experience? This position is for someone who understands that a restaurant is not managed remotely—it is lived through operations. We seek a candidate with operational vision and a results-driven mindset to participate in the comprehensive management of the consumption center, collaborating on the continuous improvement of operations and customer experience. Job Objective: To provide professional services focused on organizing, optimizing, and monitoring daily restaurant operations, contributing to profitability and service quality. Key Responsibilities: * Operational coordination of floor service * Monitoring adherence to customer service standards and experience benchmarks * Sales, cost, and improvement area analysis * Organization of operational staff during service hours * Proposal and implementation of service and process improvements * Handling customer incidents * Management and development of operational staff * Tracking performance indicators (average ticket, turnover, service times) * Implementation of hospitality standards * Operational planning and resource optimization * Strategic reporting and recommendations Required Profile: * Minimum 3 years’ experience as a restaurant or consumption center manager * Ability to demonstrate operational leadership and sound decision-making * Focus on profitability and operational control * Strong organizational skills and ability to make decisions under pressure * Results- and service-oriented mindset * Availability aligned with gastronomic operation schedules Engagement Terms: * Professional fee-based engagement model * Competitive compensation commensurate with experience * Opportunity to participate in project growth Position Type: Full-time Salary: $15,000.00 - $23,000.00 per month Work Location: On-site employment