**Administrative Assistant,** workplace located at **Av. Corregidora #43 villas del sur, Querétaro.** We are looking for an **Administrative Assistant.** The ideal candidate will serve as the point of contact between customers and the technical department, managing Service Orders from creation to satisfactory resolution, ensuring a positive and efficient customer experience. **Responsibilities:** * Receive customer calls, create reports, and generate order numbers. * Provide follow-up and personalized attention regarding service status. * Manage reports received from rental and sales department customers. * Review spare parts and fuel requests submitted by coordinators. * Coordinate delivery and shipping documentation for orders in the warehouse. * Deliver spare parts and consumables to technicians, ensuring proper documentation. * Record material deliveries in key 4 system. * Maintain constant communication with technical and coordination teams to optimize processes. **Requirements:** * Minimum of 1 year of experience in customer service. * Knowledge of SAE software. * Proactive attitude. * Punctuality, responsibility, and teamwork. * Availability to work Monday through Friday from 8:00 a.m. to 6:00 p.m., and Saturdays from 8:00 a.m. to 1:00 p.m. **We Offer:** * Competitive salary. * Statutory benefits. * Opportunities for professional growth and development. Job type: Full-time Salary: $9,000.00 per month Work location: On-site position