Position Summary: We are seeking a passionate Customer Service Supervisor who loves dogs to provide personalized service, coordinate services, and manage processes. Key Highlights: 1. Personalized customer service and service coordination 2. Customer service process management and scheduling 3. Essential role in the well-being of guest dogs We are Querétaro’s premier canine center. We are passionate about dog care and are looking for someone who wants to join our team. CUSTOMER SERVICE SUPERVISOR Position Objective: Provide personalized customer service by addressing and/or routing customer requests to the appropriate party. Receive dogs and escort them to their designated service area, identifying items and food brought in by guests. Coordinate and/or execute activities and processes within the customer service area. Manage scheduling. Perform general cleaning of the store area. Receive supplier products, label them with current prices, and check food expiration dates. File documentation. Ensure timely attention to and resolution of canine health emergencies. Minimum of 3 years’ verifiable experience in customer service and conflict resolution with customers. Competencies: Planning and Organization Attention to Detail Service-Oriented Leadership Assertive Communication Teamwork Minimum Education: Bachelor’s Degree Love for dogs is mandatory. Send CV to 4421 94 56 03 Salary: $12,000\.00 per month Work Location: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
