Bilingual Advisor

Description

Job Summary: We are seeking a Bilingual Customer Service Advisor with advanced English proficiency to provide administrative support and client follow-up for domestic and international clients, coordinate with suppliers, and validate documentation. Key Highlights: 1. Exceptional customer experience and advanced English proficiency 2. Administrative process support and coordination with suppliers 3. Communication and leadership skills for autonomous work We are looking for a new \#HIRPlayer Are you passionate about delivering exceptional customer experiences and do you have advanced English proficiency? This opportunity is for you! **Bilingual Customer Service Advisor (Advanced English)** Work Location: San Miguel de Allende, Gto. **Key Responsibilities:** * Provide service and follow-up to domestic and international clients. * Support administrative processes related to operations. * Coordinate communication with suppliers (including notaries; prior experience not required). * Validate documentation and track internal processes. * Prepare reports and provide visibility into the status of each case. **Requirements:** * Bachelor’s degree in Administration, Law, or related fields. * Experience in similar roles, preferably in the real estate sector. * Solid knowledge of administrative processes. * Excellent customer service, communication, and leadership skills. * Ability to work autonomously and manage time efficiently. * Advanced English (B2\+ mandatory). **We Offer:** * Direct employment with the company. * Statutory benefits * Life insurance * SGMM at 50% * Discount card for medical services * Savings fund: 13% * Additional vacation days beyond statutory requirements * Profit-sharing * Training and development If you meet the requirements and are interested in joining a leading real estate company, we want to meet you! Please send us your CV and cover letter. Our recruitment and selection processes are regulated and designed to deliver excellent, empathetic, and respectful service to all individuals wishing to participate. We foster an inclusive culture where all forms of diversity are recognized as genuine value and contribution. We neither tolerate nor practice discrimination, in accordance with the Universal Declaration of Human Rights.