**Position Objective:** Ensure compliance with the policies, processes, and strategies of the Human Resources department, guaranteeing a positive work environment, proper talent management, and regulatory compliance within the company. **Main Responsibilities:** * Ensure compliance with internal policies and processes of the department and the company. * Design, update, and implement new Human Resources policies and procedures. * Develop their team through guidance, training, and continuous advisory support. * Address and follow up on complaints and suggestions received through the internal communication mailbox. * Coordinate the **onboarding and mentoring** program for new talent. * Lead **recruitment and selection** processes for personnel within the department and the company. * Be responsible for **internal customer service**, providing timely support and solutions. * Ensure the proper implementation and follow-up of **internal service evaluations**. * Follow up on the department's **work and development plans**. * Coordinate **cleaning and general maintenance** services at the facilities. * Promote a **positive work environment** and coordinate staff **integration activities**. **Requirements:** * Bachelor's degree in Psychology, Administration, or related field. * Minimum of 3 years of experience in similar positions. * Knowledge in recruitment, training, work climate, and HR policies. * Leadership, assertive communication, and team management skills. * Intermediate level in Excel and evaluation platforms. **We Offer:** * Competitive salary * Standard and additional benefits * Stable work environment * Professional development opportunities Job type: Full-time Salary: Starting at $14,000.00 per month Benefits: * Free parking * Company phone * Grocery vouchers Relocation flexibility: * 76246, Parque Tecnológico Innovación Querétaro, Qro.: Ability to commute to work without issues or plan to relocate prior to starting employment (Desirable) Workplace: On-site position