RECEPTIONIST

Description

Position Summary: Receive and assist customers and visitors, record entries and exits, answer telephone calls and provide information, coordinate reservations, and maintain order. Key Responsibilities: 1. Customer and visitor reception and assistance at the reception area 2. Recording entries and exits in systems or logs 3. Communication and coordination for customer service Job Posting RECEPTIONIST Location: Querétaro, Querétaro Company: HOTEL CROWN VICTORIA Posted on March 31, 2026 Valid until April 30, 2026 Net Monthly Salary $9,583\.00 Apply Folio: 21102626 Description RECEIVE AND ASSIST CUSTOMERS, VISITORS OR GUESTS AT THE RECEPTION AREA; RECORD ENTRIES AND EXITS IN SYSTEMS OR LOGS; ANSWER TELEPHONE CALLS AND DIRECT THEM TO THE APPROPRIATE DEPARTMENTS; PROVIDE BASIC INFORMATION ON SERVICES, HOURS AND PROCEDURES; COORDINATE RESERVATIONS, APPOINTMENTS OR SCHEDULES ACCORDING TO THE COMPANY'S BUSINESS NATURE; MAINTAIN ORDER AND CLEANLINESS IN THE RECEPTION AREA Requirements * Required academic level: High school or vocational training * Experience: 6 months \- 1 year as a RECEPTIONIST * Knowledge(s) and tool(s): + Organization and communication + Customer service + Teamwork * Language(s): + None * Skill(s) and competency(ies): + Motivation + Teamwork + Customer orientation * Candidate availability: + No travel required Schedule Some days Full-time 07:00 \- 15:00 Schedule clarification: WORKING HOURS ARE DETERMINED DURING THE JOB INTERVIEW Functions and activities * RECORD ENTRIES AND EXITS IN SYSTEMS OR LOGS * ANSWER TELEPHONE CALLS AND DIRECT THEM TO THE APPROPRIATE DEPARTMENTS * PROVIDE BASIC INFORMATION ON SERVICES, HOURS AND PROCEDURES * RECEIVE AND ASSIST CUSTOMERS, VISITORS OR GUESTS AT THE RECEPTION AREA The company offers * STATUTORY BENEFITS * OTHERS * Indefinite-term employment contract Recruitment process * Recruitment process start date: March 31, 2026 * Recruitment process duration: 1 month