**Company Description** **Sika Mexicana** is a leading chemical products company specializing in the development and production of systems and products for the construction and industrial sectors. **Job Description** Manage and monitor assigned strategic customer accounts; receive all their orders; enter them into the system to schedule picking and timely delivery; respond to any inquiries arising during the process to ensure customer satisfaction. Additionally, manage the assigned collaborators’ customer portfolio, address their questions, and monitor their accounts. In all cases, ensure compliance with company policies and procedures. **Requirements** Bachelor’s degree in Business Administration, Engineering, or related field. Proficiency in ERP systems, preferably SAP. Proficiency in Microsoft Office. Database analysis skills. Stress tolerance. Strong verbal communication skills. Proactivity. Gender-neutral. **Additional Information** * Competitive salary. * Christmas bonus: 15 days’ salary. * Pension plan. * Food voucher. * Paid vacation bonus at 50%. * Savings fund, matched by the company (capped). * Meal subsidy (on-site cafeteria). * Vacation days as stipulated by the Federal Labor Law: 12 days starting from the first year of employment. * Life insurance and Social Security Medical Insurance (SGMM). * Professional development plans and continuous training.