Claims Analyst

Description

Job Summary: Analyst role focusing on client complaint management, data analysis, and process improvement within a global banking entity. Key Highlights: 1. Opportunity for professional growth within a solid financial institution. 2. You will work with data analysis tools and advanced Excel. 3. A collaborative environment that drives your professional development. **Join a growing global banking entity** Are you seeking an opportunity to grow professionally within a solid financial institution, offering excellent benefits and long-term prospects? This vacancy is for you. **What will be your role?** You will be responsible for analyzing, managing, and following up on client complaints, directly contributing to improving their experience and the quality of the bank's processes. You will work with data analysis tools and advanced Excel, in a collaborative environment that drives your professional development. **We Offer** * Monthly salary plus **annual commission** * 40 days of year-end bonus (aguinaldo) * 15 vacation days from the first year * Life insurance and major medical expense insurance * Preferential auto loan * Christmas bonus voucher of approximately $7,500 * Direct employment contract with the company * Administrative working hours ***Requirements*** * Bachelor’s degree in Business Administration, Economics, or related field * Experience in customer service, complaint management, or process analysis * Advanced Excel (pivot tables, formulas, and charts) * Intermediate English (reading and writing) * Analytical, proactive profile with strong communication skills Apply now and join an institution that values your talent, supports your growth, and offers stability and professional development. ***Teknei does not discriminate based on race, religion, sexual orientation, physical condition, health status, pregnancy, or HIV status. We are an inclusive company that values the talent of all our employees.***