**Job Profile:** Education: Industrial Engineering degree or related field. Knowledge: Execution and monitoring of processes; planning and organizational tools for activities; computer equipment operation; Office software suite (Intermediate Excel, Intermediate Word, Outlook); internet navigation. **Experience:** At least 1 year in a similar position. **General Objective:** Administer and monitor the warranty claims process by overseeing the continuous flow of information between the dealership and VWM’s Warranty Department. **Key Responsibilities:** Verify that departments responsible for the warranty process comply with guidelines and policies governing warranty issuance. / Validate repair orders based on warranty guidelines, collecting necessary supporting documentation. / Enter and track warranty requests in the warranty administration system. / Receive, package, control, and store damaged materials in an orderly manner prior to shipment. / Control and manage the shipment of parts to the Parts Recovery Control department. Prepare requests for authorization, administration, and management of goodwill repairs. Reconcile payments and debits. Employment Type: Full-time Salary: $12,000.00 – $15,000.00 per month Education: * Completed high school (Preferred) Experience: * Office experience: 1 year (Preferred) Work Location: On-site employment