Grupo Excelencia is seeking an Appointment Coordinator for its automotive business. **Requirements** * Completed high school education * Minimum of **2 years’ experience in customer service** * Flexible availability to work various shifts * Must reside near **Plaza Dorada**, or have no transportation constraints **Main Responsibilities** * Make calls to **schedule service appointments** * **Sell additional services** * Monitor scheduled appointments punctually * Prepare **weekly reports** on confirmed appointments * Prospect and manage the **customer database** **Required Knowledge** * Sales techniques * Database management * Telemarketing / call center operations * Automotive service processes (preferred) **Key Skills** * Excellent customer attention and service * Strong verbal communication and **persuasion skills** * Proactive attitude * Responsibility **We Offer** * **Base salary of $10,000 MXN + $2,000 MXN bonus** * Statutory benefits + ENHANCED (Life insurance) * Exclusive employee benefits * Job stability and growth opportunities **Apply through this channel** and join a team that truly values your effort. Employment type: Full-time Salary: $10,000.00 – $12,000.00 per month Benefits: * Discounts and preferential pricing * Option for indefinite-term contract * Life insurance Application question(s): * In which area of Puebla City do you live? * In which customer service area do you have experience, and for how long? Work location: On-site employment