**✨ Are you an Architect or Civil Engineer who would like to create memorable experiences for customers?** ------------------------------------------------------------------------------------------------------- This is your chance to make a difference! At Casas Platino, a real estate development company, we are seeking a **Post-Sales Manager** to lead with vision, empathy, and excellence the experience of those who trust us with their new homes. ### **Your mission:** * Coordinate and execute **home deliveries**. * Supervise and follow up on **warranties**, responding quickly and effectively. * Propose and implement **improvements in post-sales processes** to enhance service quality. * Collaborate with technical and commercial departments to fulfill commitments made. * Inspire and guide your team toward a culture of **service, empathy, and excellence**. ### **What we're looking for:** * Professional in **Architecture or Civil Engineering** (essential). * At least **5 years of experience** in after-sales and customer service within the real estate or construction industry. * Knowledge of delivery processes, warranty handling, and applicable regulations. * Leadership skills, assertive communication, and ability to resolve conflicts with a service-oriented mindset. * Passion for customer satisfaction, proactive attitude, and results-driven focus. ### **What we offer:** * **Job stability** within a solid and growing company. * The opportunity to **lead a key area** in the customer experience. * A professional, collaborative, and challenging environment. * Statutory benefits \+ **additional attractive benefits**. Ready to take on the challenge and leave your mark on our customers' experience? Send your CV to liliana.ovalles@casasplatino.com with the subject line Post-Sales Manager and join our team!