Description
Position Summary:
We are seeking a Telephone Collection Agent to visit clients’ homes, explain outstanding balances, negotiate payments, and record information in Querétaro.
Key Highlights:
1. Manages door-to-door collections and negotiates payment plans.
2. Records information and receives cash payments.
3. Requires experience in collection activities.
Job Offer
TELEPHONE COLLECTION AGENT
Location: Querétaro, Querétaro
Company: ADMINISTRADORA DE CAJA BIENESTAR S.A DE C.V.
Posted on May 15, 2026
Valid until June 15, 2026
Net Monthly Salary
$9,583\.00
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Reference Number:
21135766
Description
VISIT CLIENTS’ HOMES TO CONDUCT COLLECTION ACTIVITIES, CLEARLY EXPLAIN DETAILS OF OUTSTANDING BALANCES AND PAYMENT OPTIONS, NEGOTIATE SETTLEMENT AGREEMENTS OR PAYMENT PLANS WITH CLIENTS, RECEIVE CASH PAYMENTS OR DOCUMENT PAYMENT COMMITMENTS, AND RECORD INFORMATION FROM EACH VISIT IN COMPANY FORMATS OR SYSTEMS
Requirements
* Required education level: Secondary school / technical secondary school
* Experience: 6 months \- 1 year as TELEPHONE COLLECTION AGENT
* Knowledge(s) and tool(s):
+ COLLECTION ACTIVITIES
+ SETTLEMENT AGREEMENTS OR PAYMENT PLANS
+ RECORDING INFORMATION IN COMPANY FORMATS OR SYSTEMS
* Language(s):
+ None
* Skill(s) and competency(ies):
+ Work quality
+ Proactivity
+ Motivation
* Candidate availability:
+ Travel is not required
Schedule
Some days
Full-time
09:00 \- 17:00
Schedule clarification: THE SCHEDULE IS DETERMINED DURING THE INTERVIEW.
Functions and responsibilities
* VISIT CLIENTS’ HOMES TO CONDUCT COLLECTION ACTIVITIES
* RECEIVE CASH PAYMENTS OR DOCUMENT PAYMENT COMMITMENTS
* CLEARLY EXPLAIN DETAILS OF OUTSTANDING BALANCES AND PAYMENT OPTIONS
* NEGOTIATE SETTLEMENT AGREEMENTS OR PAYMENT PLANS WITH CLIENTS
The company offers
* STATUTORY BENEFITS
* GROCERY VOUCHERS
* OTHERS
* Indefinite-term employment contract
Recruitment process
* Start date of your recruitment process: May 15, 2026
* Recruitment process duration: 1 month