Description
Job Summary:
We are seeking an analytical, organized, and detail-oriented professional to efficiently investigate, manage, and resolve incidents related to electronic transactions.
Key Highlights:
1. Key role in resolving electronic payment clarifications
2. Opportunity for growth in an analytical and detail-oriented position
3. Focus on problem-solving and attention to detail
**Electronic Payment Media Analyst \- Temporary Position Due to Medical Leave.**
**Location:** El Pueblito, Corregidora, Qro.
**Position Type:** Full-time, Temporary contract (to cover medical leave)
**About the Position:**
We are looking for an analytical, organized, and detail-oriented candidate to join our operations team immediately as an **Electronic Payment Clarification Analyst (EPCA)**. The primary objective of this position is to efficiently investigate, manage, and resolve incidents, unrecognized charges, and reconciliations related to electronic transactions.*Note: This is a temporary vacancy to cover a medical leave.*
**What We Are Looking For:**
* **Education:** Incomplete or completed Bachelor’s degree in Business Administration, Finance, Accounting, or related field.
* **Experience:** Minimum 6 months in similar roles (banking clarifications, reconciliations, fraud prevention, or chargeback handling).
* **Technical Skills:** Intermediate proficiency in Excel (filters, formulas, pivot tables).
* **Competencies:** High attention to detail, strong analytical ability, and problem-solving orientation.
* **Residence:** Must reside in Corregidora or have convenient access to the area.
What We Offer:
* **Monthly Salary:** $12,000 MXN Gross.
* Statutory benefits from day one.
* Direct employment with the company.
* Statutory and above-statutory benefits.
* Option for permanent employment.
Work Schedule and Location:
* **Monday to Friday:** 9:00 AM to 6:00 PM.
* **Saturdays:** 9:00 AM to 2:00 PM.
* **Location:** El Pueblito, Corregidora, Querétaro.
Salary: $12,000\.00 per month
Benefits:
* Option for indefinite-term contract
Workplace: On-site employment