Job Summary: The E-commerce Coordinator manages and optimizes digital platforms, processes orders, coordinates shipments, and assists customers via WhatsApp, CRM, and social media. Key Responsibilities: 1. Manages and optimizes e-commerce digital platforms. 2. Coordinates shipments and assists customers to resolve issues. 3. Requires organizational skills, attention to detail, and technological adaptability. The **E-commerce Coordinator** will be responsible for administering and optimizing the company's digital platforms. They will oversee **order processing and shipment coordination** in collaboration with the warehouse, drivers, and courier services, ensuring timely and efficient deliveries. Their role also includes direct customer support via WhatsApp, CRM, and social media, providing consultation, post-sales follow-up, and issue resolution. Requirements * Bachelor's degree in Business Management Engineering (IGE) or related field. * Proficiency in Office applications, e-commerce, social media, and online sales. * Experience in billing, collections, and logistics coordination. * CRM usage and data analysis skills. Key Competencies * Organization and strategic planning. * Attention to detail and process accuracy. * Effective communication and customer service. * Teamwork and interdepartmental coordination. * Technological adaptability and accountability. Salary: $10,000.00 per month Benefits: * Option for an indefinite-term contract * Company-provided mobile phone * Free uniforms Workplace: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
