Systems Assistant

Description

Job Summary: We are seeking a proactive and sociable IT professional passionate about technology to provide support, manage infrastructure, and actively engage in the coworking community. Key Highlights: 1. Create real experiences and connections in a leading coworking space. 2. Be a proactive technological problem solver. 3. Actively participate in the community and events. **We’ve Arrived in Querétaro!** **At Aldea, we are the best coworking space in the Bajío.** We go beyond offering workspaces: we create experiences, community, 10/10 service, and real connections. We’re looking for someone passionate about technology, proactive, sociable, and eager to grow—someone who doesn’t just resolve tickets instantly but also proposes, executes, and dives headfirst into projects that keep our locations running at 100%, who wins over our clients with outstanding service, loves teamwork, actively participates in community events and activities, documents processes (yes, we know it’s somewhat tedious), gets along well with vendors, and, above all, excels in technological infrastructure! **Location:** Torre Capita Sur Avenida David Ibarra Muñoz \#600, 12th Floor \- Centro Sur Quadrant, C.P. 76090, right next to "The Hubb" **Requirements** * Education: Bachelor’s degree in Information Technology or related field. * Age: 23–27 years old. * Experience: Minimum 1 year in a similar position. * English: Basic (technical reading and comprehension). **Work Schedule:** * Monday to Friday, 8:30 am to 6:00 pm * Lunch break: 1:00 pm to 2:30 pm * Saturdays: Once per month, 9:00 am to 12:00 pm. Desired experience—you truly know your stuff: * Networks and technological infrastructure. * Technical user support. * Excel proficiency (intermediate level) and budget preparation. * Structured cabling. * Preventive and corrective maintenance. * Installation and configuration of networking equipment (switches, access points, load balancers). * Handling and installation of multifunction printers. * Basic knowledge of software development and testing. * Familiarity with ERP platforms (Odoo preferred). Main responsibilities once you join our family: * Internal customer service (Aldea members and staff). * Support and maintenance of internal platforms (mobile app and Odoo). * Vendor coordination and service follow-up. * Resolution of IT tickets and general maintenance. * Process documentation and incident tracking. * Preventive maintenance of technological equipment. * Active participation in site events and community-building activities. ***INTERVIEW START DATE: APRIL 27, 2026\.*** If you’re excited to join Aldea, send me a WhatsApp message at 449 576 1059 Employment Type: Full-time Salary: $10,000\.00 \- $12,000\.00 per month Benefits: * Free parking Application Question(s): * What would you improve technologically in a coworking space—without being asked? * What do you enjoy most about supporting users? Work Location: On-site employment