Grupo FAME is seeking candidates for an Automotive Agency: **SERVICE APPOINTMENT AGENT** Requirements: Education: Bachelor’s degree in Business Administration, Marketing, or equivalent incomplete degree Experience: Minimum 6 months of telephone experience, customer service, phone handling, and computer proficiency. Desirable: Automotive industry experience Age: Minimum 23 years old Main responsibilities: * Contact clients from the database * Schedule technicians and advisors * Monitor appointments * Handle incoming and outgoing calls, WhatsApp, and email * Download daily dashboards (appointments scheduled for the next day) * Track KPIs for incoming appointments, number of clients who attended, number of appointments scheduled per technician, etc. We offer: * Base salary + commissions * Statutory benefits * Direct employment with the company * Career growth and development If you meet the profile and are interested in our recruitment process, please apply through this channel or contact us at 442.272.05.27