Description
***BAJAJ QUERETARO***
!!Keep expanding your horizons — that's why we're looking for your talent!!
We require personnel for our Service Center
***SERVICE ADVISOR***
Core role in the operation of the department. Must receive, evaluate, and interpret customers' issues, and maintain excellent follow-up on their processes and vehicle intake. Must organize relevant areas to ensure outstanding service. Must also enhance customers' experience by offering add-ons and extras during their workshop visits, through strong communication, conflict and objection management, and sales experience.
**Responsibilities:**
* Vehicle reception for service.
* Conflict management with external customers.
* Sale of add-on services and schedule management.
* Excellent tracking of vehicles from intake to proper delivery.
* Administrative management, manual reading, work order preparation.
**Requirements and Skills:**
* Excellent communication and assertiveness, negotiation ability, and objection handling.
* Frustration tolerance and service-oriented attitude.
* Positive, proactive, dynamic, neutral, and tolerant.
* Administrative management and office software proficiency.
* Excellent organization and orderliness.
* Passion for motorcycles.
* Minimum 1 year of experience.
* Responsible and punctual.
**We Offer:**
* Salary: MXN 9,582
* Statutory benefits
* Excellent working environment
* Working hours: Monday to Friday, 9:00 AM to 6:00 PM; Saturdays, 9:00 AM to 3:00 PM
Employment type: Full-time
Salary: Starting from $9,582.00 per month
Education:
* Completed high school (Mandatory)
Experience:
* Customer service: 1 year (Mandatory)
* Motorcycle service: 1 year (Mandatory)
Work location: On-site employment