Commercial Support – Web and Digital

Description

Job Summary: We are seeking a Customer Service and Sales Executive to grow within a dynamic and innovative environment, handling order follow-ups and delivering customer support. Key Highlights: 1. Professional growth at a leading 3D technology company 2. Ongoing training in sales and 3D technology 3. Growth opportunities and performance-based bonuses **Join the 3D Market team!** We are leaders in marketing 3D printers across Latin America, and as part of our expansion, we seek a Customer Service and Sales Executive eager to advance their professional development with us. Join one of Mexico’s most prominent distributors of 3D technology and grow within a dynamic, innovative, and continuously transforming environment. **What will you do in this role?** * Follow up on orders originating from the website, abandoned carts, and leads generated via forms * Provide customer support via WhatsApp, email, and incoming calls * Address inquiries regarding products, availability, delivery timelines, purchasing processes, and invoicing * Record customer and sales data in the CRM * Prepare weekly reports **What are we looking for in you?** * No prior experience required—we provide full training * Proactive attitude, strong organizational skills, and sense of urgency * Interest in customer service and commercial operations * Minimum age: 20 years **What do we offer?** * Base salary plus uncapped commissions * Ongoing training in sales and 3D technology * Performance-based bonuses and growth opportunities * Year-end bonus of up to 30 days (15 days guaranteed \+ 15 additional days based on performance) * Profit-sharing * Statutory benefits from day one If you’re seeking to learn, develop professionally, and generate unlimited income, this is your opportunity. Apply now and become part of the 3D printing innovation movement in Mexico. Location: Av. Ejército Republicano \#121, PH Floor, Col. Carretas, C.P. 76050, Querétaro Position Type: Full-time, Indefinite-term Salary: Starting at $9,600\.00 per month Benefits: * Discounts and preferential pricing * Option for an indefinite-term contract * Company-provided mobile phone * Free uniforms * Additional vacation days or paid leave Workplace: On-site employment