Educational Specialist

Description

Position Summary: Coordinate the academic operations of graduate programs in ICTs and Engineering, ensuring proper execution and support for faculty and students. Key Highlights: 1. Be part of the team driving quality and operational excellence. 2. Opportunity for scholarships and discounts on university services. 3. A collaborative environment focused on continuous improvement. At Universidad Cuauhtémoc Querétaro, as part of strengthening and expanding our Graduate Programs in ICTs and Engineering, we seek to integrate an Academic-Operational Liaison into our team, responsible for supervising and managing the proper academic operation of assigned programs. Position Objective: Supervise and coordinate the academic operation of graduate programs, ensuring correct implementation of the academic schedule, monitoring of student groups and faculty, session oversight, and timely resolution of incidents, serving as the direct liaison between daily operations and Academic Coordination. Required Profile: Bachelor’s degree in Education, Administration, Educational Management, Pedagogy, Social Sciences, or related fields. 1–2 years of experience in academic or administrative operations within educational programs. Experience supporting faculty and students in academic settings. Intermediate proficiency in Microsoft Office (Excel and Word). Familiarity with school management systems (educational ERP, Moodle, or similar). Organizational skills, results orientation, autonomy, and service focus. Main Responsibilities: Execute logistical-academic operations according to schedules, timetables, academic loads, authorized spaces, and resources. Monitor daily compliance with the academic calendar, faculty attendance, and proper delivery of in-person, hybrid, and virtual classes. Develop and update timetables, academic loads, and group tracking. Record, document, and report academic, operational, and administrative incidents. Provide direct support to students and faculty on academic and operational matters. Ensure recording, storage, and availability of virtual classes and academic materials. Coordinate with ICT, Student Records, Operations, and administrative departments to address requirements. Prepare periodic operational reports and monitor area performance indicators. Support budgetary processes, purchase requisitions, and operational control of the area. Collaborate in continuous improvement initiatives and alignment with institutional strategic objectives. · We Offer: Competitive salary and weekly payment. Statutory benefits and above-standard benefits. Opportunity for scholarships and discounts on university services, as well as services offered by partner companies in our network. Join a solid and growing educational institution. A collaborative environment focused on continuous improvement. · Join the team that drives quality and operational excellence in our Graduate Programs in ICTs and Engineering. Apply by submitting your updated CV.-Requirements- Minimum Education: Higher Education – Bachelor’s Degree years of experience