Job Summary: This position aims to ensure the operational continuity of customers' industrial machinery through complex diagnostics and high-quality technical executions, strengthening post-sales customer loyalty. Key Highlights: 1. Resolve critical failures with a First Time Fix approach 2. Train customer operators on optimal machinery usage 3. Identify equipment renewal or consumables sales opportunities **Job Objective** Ensure the operational continuity of customers' industrial machinery through complex diagnostics and high-quality technical executions, strengthening post-sales customer loyalty. **Main Responsibilities** * **Advanced Diagnostics:** Resolve critical failures (electrical, mechanical, and control-related) with a first-visit resolution approach (First Time Fix). * **Quality Control:** Supervise and perform functional tests and FAT validations prior to equipment delivery. * **Technical Training:** Instruct customer operators on correct and optimal machinery usage. * **Traceability:** Document daily service reports on the digital platform, detailing diagnostics and replacement parts used. * **Commercial Synergy:** Identify and report on-site equipment renewal or consumables sales opportunities. **Required Profile** * **Education:** Degree in Mechatronics, Electromechanics, Electrical Engineering, or related field. * **Experience:** Minimum 2–3 years in advanced industrial maintenance or authorized service centers. * **Technical Knowledge:** \* PLC I/O signal diagnosis and interpretation. * Hydraulic and pneumatic systems, and electrical diagram interpretation. * Frequency drive parameterization and precision instrumentation. * **Additional Requirements:** Valid driver's license and full availability for travel. **We Offer** * Competitive compensation aligned with technical experience. * Operational and training framework. * Direct hiring and job stability. Benefits: * Paternity leave exceeding statutory requirements * Company parking Work Location: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
