General Manager

Description

Job Summary: Coordinate and supervise the business's daily operations, ensuring service quality, managing the team, and optimizing processes for continuous improvement. Key Responsibilities: 1. Leadership and daily operations supervision 2. Team management and internal communication 3. Process analysis and continuous improvement Lead and supervise the business's daily operations Coordinate and monitor the work team (leaders and staff) Ensure service quality and customer experience Manage internal communication and resolve operational issues Supervise service channels (WhatsApp, platforms, reviews) Coordinate recruitment processes and support human resources Control operational expenses and monitor petty cash Analyze operations and propose continuous improvements Prepare and submit weekly reports to management Plan and monitor production and logistics Coordinate maintenance and procurement of supplies Manage schedules, attendance, leave requests, and vacations Monitor KPIs, bonuses, and team performance Organize weekly meetings and ensure implementation of agreements Maintain documents, processes, and systems up to date. -Requirements- Minimum education: Higher education – Bachelor's degree 1 year of experience Languages: English Age: between 22 and 35 years Keywords: leader, boss, manager, director, chief, lead, leadership, supervisor, regent, generalist, generalist, general