Senior IT Support

Description

Job Summary: Join our team as a Senior IT Support specialist and manage incidents, maintenance, network support, user assistance, and biometric device installation for a leading company. Key Highlights: 1. Collaborative and dynamic work environment 2. Continuous professional development opportunities 3. Access to relevant training and certifications **Join our team as Senior IT Support and become part of a leading company in the Bajío region.** **Responsibilities** * **Incident Management:** Resolving hardware and software issues (tickets, calls). * **Maintenance:** Installing and configuring equipment and applications. * **Network Support:** Managing connectivity and access. * **User Support:** Providing remote or on-site technical assistance. * **Biometric Device Installation:** Visiting various client sites to install biometric devices. * **Biometric Device Monitoring:** Supervising proper operation and enrollment of installed biometric devices. **Requirements** * Minimum 3 years of experience in IT technical support. * Knowledge of operating systems and enterprise networks. * Ability to resolve complex problems. * Effective written and oral communication skills. **Benefits** * Monthly gross salary ranging from $12,000 to $15,000, depending on profile. * We offer a collaborative and dynamic work environment. * You will have continuous professional development opportunities. * Access to relevant training and certifications for your area. Join us and contribute to the success of a company committed to excellence in technology.