IT Support

Description

Summary: Provide technical support to end users, ensuring optimal operation and security of company devices, managing network infrastructure, and supporting IT security initiatives. Highlights: 1. Ensure optimal operation and security of company devices 2. Administer, monitor, and maintain network devices 3. Support IT security initiatives **Job Description** ------------------- Ensure the optimal operation and security of the company’s devices by providing technical support to end users. * Administer, monitor, and maintain network devices (routers, switches, firewalls, access pointWi\-Fi). * Provide and supervise hands\-on technical support to end users for hardware, software, and connectivity issues. * Manage user accounts, permissions, and licenses for corporate applications (e.g., Microsoft 365, Google Workspace, etc.). * Maintain asset inventories, documentation, and system configurations. * Monitor system performance and apply updates, patches, and improvements. * Support IT security initiatives, including backups, access control, and endpoint protection. * Comply, evaluate, define and enforce security policies for the organization. * Collaborate with other IT team members to ensure smooth operation of infrastructure and services. **Candidate Requirements** -------------------------- * Technical support * Telecommunications Engineering * Supporting network devices **Selection Process** --------------------- The selection process is carried out through Aira \- a recruitment platform designed to improve your application experience. To apply you just need to: 1\. Apply for the job 2\. Check your email 3\. Enter Aira and answer the indicated questions and/or tests Then, if we consider your profile is a good match for our position, we will contact you by email (through Aira) to continue to the in\-person stage. **About Us** ------------ Bravos Energía is a Mexico\-based company driving innovation in the electricity markets of Mexico and the United States, with a strong foundation in analytical rigor and regulatory insight. Bravos is determined to establish itself as a company that contributes to the transition toward a sustainable energy future. At Bravos Energía, we aspire to be the company with the best technological tools to forecast and understand the complex world of the electricity markets. We believe in building a smarter, cleaner energy future. That is why we combine data, code, and creativity to develop cutting\-edge tools that solve real\-world energy challenges. **Our Benefits** ---------------- * Seguro médico * Computador de trabajo * Actividades team building * Bono de desempeño