Description
Position Summary:
Lead and oversee the overall operation of a restaurant-bar, ensuring an exceptional guest experience, adherence to standards, and business development.
Key Highlights:
1. Professional growth opportunities in the gastronomic sector.
2. Excellent working environment within a high-performance team.
3. Focus on operational discipline and customer satisfaction.
**\*GOURMET RESTAURANT BAR (Historic Center)**
**\- Education:** Bachelor’s degree in Business Administration, Gastronomy, Tourism, Hospitality, or related field. (English proficiency desirable)
**\- Experience:**
Minimum 5 years in restaurants, bars, or gastronomic concepts.
At least 4 years in managerial or operational leadership roles.
Proven experience managing work teams.
Experience in premium or boutique concepts is preferred.
**\- Technical Knowledge:**
End-to-end restaurant-bar operations.
Management of operational and service KPIs.
Inventory management, cost control, and waste tracking.
POS system and cash reconciliation procedures.
Knowledge of the Federal Labor Law and disciplinary procedures.
Hygiene, safety protocols, and audit readiness.
Schedule: Availability to rotate shifts and work weekends.
Employment Type: Full-time.
**POSITION OBJECTIVE:**
To comprehensively lead and supervise restaurant-bar operations, ensuring an exceptional guest experience, compliance with operational standards, proper personnel administration, and continuous business development—while maintaining a disciplined, profitable, and service-oriented workplace.
* Lead, supervise, and develop high-performance operational teams.
* Establish operational discipline and ensure compliance with internal policies.
* Coordinate staff schedules, breaks, incidents, and coverage.
* Supervise daily restaurant and bar operations.
* Guarantee quality, cleanliness, service, and presentation standards.
* Ensure appropriate service timing and customer responsiveness.
* Deliver a warm, professional, and consistent service experience.
* Address and resolve customer complaints or critical situations.
* Implement improvements focused on satisfaction, loyalty, and innovation.
* Ensure compliance with hygiene and safety regulations.
* Possess basic-to-intermediate knowledge of labor legislation and personnel management.
* Guarantee adherence to internal regulations and operational policies.
Competitive salary
Excellent working environment
Growth opportunities
Employment Type: Full-time
Salary: $26,000\.00 \- $29,000\.00 per month
Work Location: On-site employment