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Sales Assistant
Indeed
Full-time
Onsite
No experience limit
No degree limit
C. Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico
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Description

Job Summary: Execute daily product sales, guiding and advising customers to deliver quality service while maintaining the sales point. Key Highlights: 1. World leader in luggage and travel accessories. 2. Diverse and vibrant culture. 3. Focus on employee development and well-being. **Who We Are:** Samsonite is the world leader in bags, luggage, and travel accessories—combining outstanding style with cutting-edge design technology and the highest attention to quality and durability. For over 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that meet the travel lifestyle needs of conscious travelers worldwide. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries across North America, Asia, Europe, and Latin America through our own stores, websites, and a variety of retail partners. **Mission:** Execute daily product sales at the assigned point of sale, guiding and advising customers according to their needs, with the objective of delivering and sustaining quality service while meeting organizational goals. Perform daily preparation and maintenance of the point of sale to ensure its operation complies with organizational standards. **Job Responsibilities:** * Perform daily cleaning and organization of the point of sale. * Restock missing products and display them in accordance with organizational procedures and standards. * Verify and/or update daily codes and promotions according to current offers. * Ensure products are correctly priced and coded. * Adhere punctually and responsibly to organizational entry, exit, and break schedules. * Execute product sales at assigned points to contribute toward achieving commercial department targets. * Guide customers according to their needs, encouraging them to purchase brand products and become loyal customers. * Provide post-sales support to enhance customer loyalty to the organization’s brands. * Receive products for exchange and/or return. * Receive products for technical service dispatch via shipping documents. * Deliver products dispatched by technical service to customers. * Receive new merchandise at stores to ensure adequate stock levels at points of sale. * Receive merchandise, thoroughly verifying items against shipping documents. * Check correct labeling and make corrections if errors are found. * Report missing products in merchandise shipments to Multi-Store Manager and Supervisor. * Report critical stock shortages of missing products—both in concession locations and purchase locations—to Multi-Store Manager and Supervisor. * Install security sensors and/or anti-theft tags on all received products entering the point of sale. * Conduct cyclical and general product inventories, comparing items present at the point of sale with their self-registrations as assigned by management. * Generate reports for management to support informed decision-making and actions by the organization. * Perform comparative market analysis of competitor behavior versus our own brand and report findings to support management decision-making. * Record sales at each point and communicate results to management to enable timely action if required. * Assume leadership responsibilities among Sales Assistants during peak demand periods, as determined by direct management. **Why You’ll Love Working Here:****Our employees matter.** As a people-centered company, we work hard to offer rewards and development opportunities to our employees, recognizing their performance and creating a supportive work environment wherever they are. **A vibrant culture.** We are committed to a diverse and rich culture that embraces individuals from all professions and social backgrounds. Our long-standing commitment to diversity and inclusion enables us to bring our authentic selves—and our unique differences—to work every day. **Socially responsible.** We aim to minimize the environmental impact of our products and help create positive travel experiences worldwide. To achieve this, we develop the best products using the most sustainable and innovative materials, methods, and business models. **What We Value:** At Samsonite, we do more than create the luggage that travels with our customers—we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people who work with us. We are as diverse as travel itself—and like travel, your journey with Samsonite presents the opportunity to be part of something greater and explore your passions. That’s why we offer multiple career paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace where team members can consistently bring their best selves to work. Samsonite is an equal opportunity employer committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect, free from harassment, discrimination, or retaliation.

Source:  indeed View original post
Juan García
Indeed · HR

Company

Indeed
Juan García
Indeed · HR
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