Virtual Learning Environments Coordinator

Description

VIRTUAL LEARNING ENVIRONMENTS COORDINATOR UVM is seeking your talent for the position of VIRTUAL LEARNING ENVIRONMENTS COORDINATOR. Position Objective: Ensure that the student community enrolled in online courses receives reliable, high-quality service aligned with institutional policies, procedures, and regulations—coordinating with various campus departments through academic, administrative, and logistical activities inherent to the implementation and operation of online courses. Additionally, promote the use of the Learning Management System (LMS) as a support tool for face-to-face courses across all academic levels. Serve as the liaison point between the Campus and the Online Rectorate to ensure proper execution of strategies for online courses and programs, thereby enhancing digital competencies within our students’ graduation profiles. Functions and Responsibilities: Foster a comfortable environment for the campus community (students, faculty, users) through a service-oriented attitude, teamwork spirit, proactive approach, and sense of urgency in problem resolution. Guarantee and audit the 100% enrollment transfer of all students registered in online courses. Schedule training sessions for students on platform usage and the online course model; provide continuous student support. Train and promote the use of management tools across various campus departments. Train the Campus department responsible for online banner configuration to ensure correct setup of online courses in student-service-critical processes such as registration and grade submission. Participate in the weekly retention committee to report risk-related issues identified during student follow-up. Audit and monitor Academic Support Coordinators (CAE) for online program students with Full Payment status but without generated course sequences. Requirements: Completed Bachelor’s degree. Experience in academic and administrative operations within higher education, including student service and support. Teaching experience. Desirable: background in academic departments or institutional computing/information centers. Proficiency in Microsoft Office Suite (Advanced Excel) and teaching/learning platforms. Flexible availability of working hours. Willingness to relocate. Competencies: Resilience Leadership and Negotiation Working under pressure with results orientation Advanced spelling and writing skills Verbal and written communication Strong service orientation Self-management Information analysis capability Why Work at UVM? We are Mexico’s largest private university, with 60 years of academic excellence, social commitment, and professional vision. We prepare our students to achieve the future they desire through internationally recognized quality education and access to dual-degree programs—providing an 85% higher likelihood of employment at international-level companies. Benefits: o Professional growth and continuous training plan. o Academic scholarships* o Competitive salary o Benefits exceeding legal requirements (Grocery vouchers, Major Medical Expense Insurance, Life Insurance, Savings Fund, Savings Box, among others). o Direct employment contract with UVM At UVM, talent knows no limits. We take pride in offering equal opportunity and celebrating diversity in all its forms. All qualified candidates will be considered without regard to race, religion, nationality, gender, marital status, sexual orientation, disability, age, or any other legally protected characteristic. At this workplace, requesting medical certificates confirming non-pregnancy or HIV-negative status as a condition for hiring, continued employment, or promotion is strictly prohibited. Employment Type: Full-time Salary: $15,000.00 – $18,000.00 per month Benefits: * Educational support * Salary increases * Company parking * Major medical expense insurance * Life insurance * Gym services * Grocery vouchers Work Location: On-site employment