**Location:** Parque Innovación, El Marqués, Querétaro **Work Mode:** 100% on-site **Position Type:** Full-time We Offer * **Salary: MXN $14,000 gross per month** * **Statutory benefits** * Relocation support (2 weeks) if applying from another state * Practical experience or knowledge in NOC operations for global clients Schedules * **Rotating 12-hour shifts** * 1-hour lunch break * Initial schedule for recent graduates: * **First 2 months (day shift):** * 4 working days / 3 days off * **Subsequently (night shift):** * 3 working days / 4 days off * Shift roles are subject to change; therefore, the schedule may vary and become more flexible in favor of the employee. Requirements * Degree in Telecommunications Engineering, Networks, Telematics, Computer Systems, or related field * **Recent graduates** * Desired (but not mandatory) experience: * Level 0 or Level 1 support * NOC, help desk, IT support * **Conversational English is mandatory** * Basic knowledge of: * Networks * Layer 2 switches * Incident monitoring and management * Availability for **night and rotating shifts** * 100% on-site work Responsibilities * 24/7 network and systems monitoring * Incident and alert response * Escalation to higher-level teams * Technical support to international clients **Ideal for recent graduates seeking solid NOC and telecommunications operations experience.** Position Type: Full-time Salary: Up to MXN $13,000.00 per month Education: * Completed Bachelor’s degree (Mandatory) Language: * Conversational English (Mandatory) Work Location: On-site employment