Summary: Participate in IT projects, provide end-user support, and create documentation to improve efficiency and knowledge sharing within the IT team. Highlights: 1. Participate in diverse IT projects and provide end-user support. 2. Gain experience with Active Directory, ServiceNow, and remote support tools. 3. Develop problem-solving and collaboration skills in a multinational environment. **POSITION TITLE:** IT Proximity Trainee **POSITION OBJECTIVE:** Participate in the different projects along the year where equipment preparation is needed (OT projects, Evergreen, etc). Provide support to the end users (remote and out side).Create work instructions to be shared and use with the rest of the IT\-MX teams. **YOUR KEY RESPONSIBILITIES:** Equipment preparation (IT / OT). End user support (IT). Work instructions creation. Knowledge article creation in Servicenow. Ticket management. **CONTRIBUTIONS FOR THE AREA:** Contribute in time reduction in the local activities. Improve the time of response to the end users. Create a knowledge base to be shared in IT México. **STUDENT BENEFITS:****Learn to use:** Active Directory. CCCM from Microsoft. Servicenow. Remote support tools. Increase soft skills needed to interact with pears and users. OT equipment configuration (Zebra devices). Interact with the local Server \& Telecom teams to generate knowledge within interactions. **SKILLS:** Customer oriented Good collaboration with teammates Working with multi\-functional teams Problem solving and analytical mindset. **EDUCATION / CARRERS:** **Bachelor:** Currently studying a Bachelor’s Degree in Computer Science, Software, informatics Engineering, or related. This vacancy is exclusively for students currently pursuing their academic studies with at least 6 months left to conclude their studies. **LANGUAGE:** Fluent in Spanish written and verbal. English intermediate / advanced French or german is an advantage ACKNOWLEDGING THE POWER OF DIVERSITY BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs, and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead! For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning. WELCOME TO BRP We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt, and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia, and Austria, with a workforce made up of close to 16,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination; It’s about the journey. www.brp.com YouTube @CommunicationsBRP