Job Summary: We are seeking a Field Technical Support specialist to provide direct user support, resolve hardware and software incidents, and ensure the proper functioning of equipment. Key Highlights: 1. Continuous training 2. Positive service attitude and communication with users 3. Development in problem-solving and teamwork Join our team! Job Description: We are seeking a **Field Technical Support** specialist to provide direct user support, resolve hardware and software incidents, and ensure the proper functioning of company equipment and systems. \- Responsibilities * Provide on-site technical support to end users. * Diagnose and resolve hardware, software, and network issues. * Install, configure, and maintain computer equipment, printers, and peripherals. * Support operating systems (Windows / macOS, as applicable). * Handle and follow up on support tickets. * Perform preventive and corrective equipment maintenance. * Document incidents and applied solutions. \- Requirements * Technical degree or bachelor’s degree in Systems, Computer Science, or related field (in progress or completed). * Minimum 6 months of on-site technical support experience. * Basic networking knowledge (cabling, IP). * Proficiency with support tools. * Willingness to travel. * Positive service attitude and communication with users. \- Desired Skills * Problem-solving * Working under pressure * Organization and follow-up * Friendly interaction with users * Teamwork \- We Offer * Tax-free monthly salary: 12,000 + travel allowances. * Statutory benefits from day one. * Continuous training. * Schedule: Monday to Friday, 9:30 a.m. to 6:30 p.m., and Saturday mornings. Employment Type: Full-time, Indefinite-term Salary: $10,000.00 - $12,000.00 per month Work Location: On-site employment