Billing and Customer Service Executive

Description

**Billing and Customer Service Executive** If you are passionate about delivering solutions, working in an organized manner, and serving as a key point in the customer experience, this opportunity is for you. We are seeking a dynamic, customer-oriented professional to join our team as a Billing and Customer Service Executive. You will be responsible for ensuring outstanding customer service, accurately managing orders, and guaranteeing reliable and timely billing processes. **Responsibilities:** * Manage and track customer orders from receipt through to closure. * Prepare quotations and maintain updated price lists. * Receive, route, and follow up on customer requests and requirements. * Generate and control invoices as well as credit notes. * Support the sales team with reports and data analysis. * Coordinate delivery route planning. * Ensure compliance with policies, procedures, and objectives of the Quality Management System. **Requirements:** * Bachelor’s degree in Economics or Administration. * Prior experience in customer service, after-sales service, or similar functions. * Previous use of CRM software. * Knowledge of billing processes. * Excellent communication skills, organizational ability, and attention to detail. * Availability to work in the following area: El Marqués, Querétaro. **Benefits:** * Gross monthly base salary: $11,255\. * Statutory benefits. * Benefits exceeding statutory requirements. If you are interested, apply through this channel!! Job Type: Full-time, Indefinite-term Salary: Starting at $11,255\.00 per month Benefits: * Salary increases * Option for indefinite-term contract * Major medical expense insurance * Cafeteria service * Company-provided mobile phone * Grocery vouchers Work Location: On-site employment