Summary: KeyBank seeks an experienced ServiceNow Developer to support development, customization, and enhancement of the ServiceNow platform. Highlights: 1. Develop, configure, and customize ServiceNow platform components 2. Work on ITSM modules: Incident, Problem, Change, Request 3. Build integrations using REST/SOAP APIs Querétaro, Querétaro 76000 Posted March 12th, 2026 Looking for more job opportunities? Click here! Job Type: Full Time Job Category: IT Job Description **ServiceNow Developer | KeyBank****Location: Mexico (CDMX / Guadalajara / Monterrey / Querétaro)****Job Type: Contract / Full-Time****Job Description****KeyBank is looking for an experienced ServiceNow Developer to join our team and support development, customization, and enhancement of the ServiceNow platform. The ideal candidate will have strong hands-on experience in ServiceNow scripting, ITSM modules, workflow automation, and integrations.****Key Responsibilities****Develop, configure, and customize ServiceNow platform components****Work on ITSM modules: Incident, Problem, Change, Request****Create workflows using Flow Designer / Workflow Editor****Build and maintain Service Catalog items and request workflows****Develop Business Rules, Client Scripts, UI Policies, Script Includes****Build integrations using REST/SOAP APIs****Create reports, dashboards, and analytics****Support ServiceNow upgrades, testing, and deployments****Troubleshoot production issues and provide timely fixes****Work with stakeholders to gather requirements and deliver solutions****✅ Required Skills****Strong experience as a ServiceNow Developer****Hands-on scripting: JavaScript, Glide API****Strong knowledge of ServiceNow ITSM****Experience with Service Catalog and workflow automation****API integration experience (REST/SOAP)****Strong debugging, documentation, and communication skills*** **Preferred Skills (Good to Have)** **ServiceNow certifications (CSA / CAD)****Experience with CMDB / ITOM / HRSD****Agile/Scrum exposure****Banking/Financial domain experience (plus)****Interview Details (Mexico Time)****Interview Date: 12th Feb 2026 (Thursday)****Timing: 11:00 AM to 03:00 PM****Note: Interview timings are post 11:00 AM and before 4:00 PM (Mexican Time).****Hashtags****#ServiceNow #ServiceNowDeveloper #ITSM #JavaScript #GlideAPI #FlowDesigner #ServiceCatalog #RESTAPI #SOAP #CMDB #ITOM #HRSD #KeyBank #MexicoJobs #CDMX #Guadalajara #Monterrey #Queretaro #Hiring #TechJobs** ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Required Skills CLOUD DEVELOPER SQL APPLICATION DEVELOPER