Collections Officer

Description

Position Summary: We are seeking a professional to manage and recover portfolios from our female entrepreneurs, with a focus on customer service and negotiation. Key Responsibilities: 1. Portfolio management and recovery 2. Customer negotiation, persuasion, and communication 3. Customer service **ConCrédito, a Gentera Group company, is looking for your talent due to growth,** **Join our team!** **We are a digital company with over 20 years of experience providing financial services to the mass market.** **Objective:** * Manage and recover portfolios from our Female Entrepreneurs (Customers) **Requirements:** * Customer service * Collections management * Customer negotiation, persuasion, and communication * Knowledge of and proficiency with digital platforms * Motorcycle operation (valid Type D motorcycle license) * Full-time operational availability **We Offer:** * Attractive salary: $10,500 * Statutory and above-statutory benefits * Grocery vouchers equivalent to 12% of monthly salary * Gasoline voucher card * Life insurance covering 48 months of salary * Major medical expense insurance * Savings fund * Savings plan * Christmas bonus (equivalent to 15 days’ salary) * Year-end bonus (equivalent to 15 days’ salary) * Training bonus * Uncapped bi-weekly commissions * Work tools (mobile phone, motorcycle, protective equipment, uniforms) * Agreements and discounts with over 250 companies (various services) * Flexible benefits package * Life and career development plan * Job stability **Interested candidates please send your CV or job application to the email address. Please note that all our recruitment processes are completely free of charge.**