Description
Job Summary:
The Generator Service Technician is responsible for troubleshooting, repairing, and diagnosing maintenance and emergency services.
Key Highlights:
1. Service and repair of standby power generators and controllers.
2. Operation of service trucks and maintenance of parts inventory.
3. Continuous updating on product changes and specifications.
**Summary of Opportunities for Generator Service Technicians:**
The Generator Service Technician is responsible for accurately troubleshooting, repairing, and diagnosing both routine maintenance and emergency services while making repair recommendations to customers. This position works with other generator service technicians to ensure all scheduled work is performed safely and to customer satisfaction. Salary range is determined by experience and skill level.
**Job Responsibilities:**
* Service, repair, modify, diagnose, and rebuild standby power generators and fire pump controllers.
* Perform failure analysis, emergency field service and/or repairs for customers.
* Service a variety of other brands of power generation equipment.
* Operate, drive, and maintain company service trucks and parts inventory onboard the truck.
* Inspect/repair all support systems, such as fuel, cooling, and electrical systems.
* Operation of load banks and instrumentation recording.
* Stay current on product changes, specifications, and updates.
**Work Experience and Qualifications:**
* 3+ years of experience servicing generators ranging from 8.5 kW to 3500 kW
* EGSA certification (Preferred)
* Strong hands-on knowledge of electrical systems, circuits, and diesel engines.
* Computer and software knowledge, including Microsoft Office Suite.
**Employee Rewards and Benefits:**
* Statutory holidays per Mexican Federal Labor Law
* Life insurance
* Company-paid training
* Growth and leadership opportunities
**About the Company:**
W.W. Williams was founded in Columbus, Ohio, in 1912. Today, W.W. Williams companies operate an extensive business portfolio across the United States and Mexico. Included are CT Power and Guaranteed Truck Service. W.W. Williams offers a full range of industry-leading products, plus technical and mechanical services, repair, remanufacturing, and warehouse and supply chain management solutions for a diverse customer base. Our products and services include diesel engines, transmissions, heavy-duty truck repair, transport refrigeration, power generation, and third-party logistics services for the supply chain. Our customers include over-the-road truck fleets, off-highway equipment users, data centers, hospitals, U.S. Department of Defense original equipment manufacturers, vehicle manufacturers, U.S. Armed Forces, and vessel owners, among others.
What began as a small family business has grown into one of the nation’s most diversified solution providers. We relentlessly dedicate ourselves to helping our customers achieve maximum uptime. From individual transportation to cranes, fleet management, electric generators, and military and commercial packaging—we’ve got it covered.
We are authentic. Honest. Passionate. Not a slogan—our philosophy. Everyone at W.W. Williams—from service technicians to advisors and executives—is committed to getting the job done right the first time. Our team is our greatest asset; we support them with access to top-tier training and development. This level of investment and attention is essential to our customers, giving them peace of mind knowing their fleet is in the best hands.
W.W. Williams is one of the largest industrial power product sales and service networks in the country. With multiple locations across the United States and Mexico, we are dedicated to delivering highly professional service and building strong relationships with our customers.
Join us for a career where you’ll grow both personally and professionally in a welcoming, diverse, and inclusive environment.