Radio Controller - Motorcyclists

Description

Job Summary: Ensure resolution of service failures by assigning, controlling, and tracking requests to meet required timelines and procedures. Key Highlights: 1. Key role in resolving service failures 2. Responsibility for assignment and tracking of requests 3. Focus on customer service and adherence to timelines RADIO CONTROLLER Ensure service failure resolution occurs within established parameters through assignment, control, and tracking of request handling by field crews, with the objective of meeting both timeline and procedural requirements; office software proficiency; customer service skills; completed high school education -Salary: $9724 -Biweekly punctuality bonus -Statutory benefits -Vacation bonus: 85% -Christmas bonus: 30 days -Profit-sharing: 30 days -Savings fund: 6% -Grocery vouchers: 10% -12 vacation days per completed year -Life insurance -Employee discount on services (starting from the 3rd month). -Requirements- Minimum education: Upper secondary education – General High School Diploma 1 year of experience Age: between 22 and 35 years Knowledge: Computer operation, Microsoft Office, Tracking, Problem resolution, Customer service Keywords: dispatcher, dispatcher