Front Desk Supervisor

Description

Job Summary: We are seeking a Front Desk Supervisor to manage daily operations, coordinate room assignments, and resolve guest-related issues. Key Responsibilities: 1. Supervise daily front desk operations and team shifts. 2. Manage incidents and effectively resolve guest-related issues. 3. Coordinate room assignments and track VIP arrivals. We are looking for a Front Desk Supervisor for Holiday Inn Express Guadalajara Aeropuerto hotel. Responsibilities: * Supervise daily front desk operations and team shifts. * Coordinate room assignments and track VIP arrivals. * Manage incidents and effectively resolve guest-related issues. * Verify payments, guarantees, deposits, and front desk financial processes. * Coordinate task distribution and operational coverage for the team. * Supervise the professional appearance and image of the front desk team. * Ensure compliance with internal policies and operational protocols. We Offer Benefits exceeding statutory requirements, including: * Savings fund * Grocery vouchers * Free cafeteria * Free uniforms * Life insurance Interested candidates may apply through this channel or send their CV to Cynthia.rios@hotelesotima.com Salary: $16,000.00 per month Work Location: On-site employment