Customer Service

Description

Job Summary: We are seeking a Customer Service Receptionist to manage appointments, assist customers, and perform administrative tasks in the healthcare area. Key Highlights: 1. Customer service in the healthcare area. 2. Administrative and branch appointment scheduling management. 3. Detail-oriented and self-motivated. At Grupo Once \- Piédica, we specialize in the manufacturing and distribution of customized orthopedic insoles, based on gait analysis using state-of-the-art technology, delivering high-quality services through our specialists. Over 20 years of experience and leadership support us. We operate at strategic locations across Mexico City, other regions of Mexico, and Colombia. We are currently looking for YOUR talent to join our team as: **Customer Service \- Receptionist** **Requirements:** * Education: High school diploma * Experience: 2 years of customer service experience in the healthcare sector and clinic reception * Must reside near the work location (Residency in Zapopan is mandatory) **Knowledge:** * Customer service * CRM system operation * Basic administrative and billing functions **Responsibilities:** * Customer assistance and follow-up * Managing the branch appointment schedule * Administrative tasks (CRM, Google Sheets file management, billing) * Sending scanned supporting documents to accounting staff. **Skills:** * Attention to detail * Manual dexterity and skill * Concentration * Self-motivation **We Offer:** * Biweekly salary paid fully through payroll * Statutory benefits (year-end bonus, vacation, vacation premium) * Savings fund * Grocery vouchers * Working hours: Monday\-Friday, 10:00 AM \- 7:00 PM; Saturdays, 10:00 AM \- 1:00 PM Work location: Col. Arboledas, Zapopan, Jalisco. If you are interested, apply through this channel and we will contact you! Employment type: Full-time Salary: $9,500\.00 \- $9,501\.00 per month Benefits: * Grocery vouchers Application question(s): * How far do you live from Col. Arboledas? Experience: * Customer service: 1 year (Preferred) Workplace: On-site employment