We are looking for a Collection Manager to join our team at Financiera Independencia. In this role, you will be responsible for managing and overseeing collection activities to ensure efficient and professional debt recovery. Your role will be key in maintaining high performance levels in the recovery of overdue portfolios and in improving relationships with our clients. Your responsibilities will include following up on overdue accounts, negotiating with clients for payment restructuring, and planning collection strategies. You must have proven ability to communicate effectively and persuasively with difficult clients, as well as strong conflict resolution skills while maintaining customer satisfaction. Additionally, you will be responsible for analyzing collection reports and developing strategies to enhance recovery processes. Previous experience in collections management is required, with a focus on customer relations and problem solving. You must have a proactive attitude and the ability to work under pressure. A profile with analytical skills and attention to detail will be a significant advantage for this role. If you have a meticulous approach and a passion for debt recovery, Financiera Independencia is the ideal place for you. Join our team and contribute to excellence in managing overdue portfolios. We look forward to your application!