Job Summary: We are looking for a proactive individual to join our boutique fitness studio, with a strong focus on customer service, teamwork, and creating unique experiences. Key Highlights: 1. Direct customer interaction and dynamic teamwork 2. Creation of unique experiences for customers 3. Dynamic environment within a boutique fitness studio Would you like to work at a Boutique Fitness Studio? Do you enjoy direct customer interaction, teamwork, an extremely dynamic environment, conducting sales of our services, and delivering unique experiences to clients who exercise with us? RESPONSIBILITIES * **1\. Customer Service: Greet customers upon arrival with a friendly attitude and always offer a smile,** answer questions and provide information about studio services, as well as address their needs. * 2\. Membership Management: Register new members, handle sign-ups and payments, and update customer information in the database. * 3\. Booking Management: Assist members in booking classes, personal training sessions, or other services offered by the studio. * 4\. Upload class schedules to the system and platforms. * 5\. Phone Handling: Answer incoming calls, take messages, and route calls to the appropriate departments. * 6\. Collections, cash handling, and point-of-sale terminals. * 7\. Ensure sufficient change is always available in the cash register. * 8\. Activity Coordination: Support the Manager and/or shift supervisor, and carry out any tasks assigned by the Manager necessary for operations. * 9\. Management of cleat cycling shoes: organizing, cleaning, and distributing them. * 10\. Towel management: distribution, organization, and inventory control. * 11\. Assist customers in joining classes, distribute equipment or amenities, help adjust bicycles and cleat tennis shoes. * 12\. Support coworkers during periods of high demand. * 13\. Submit daily sales reports, branch inventory reports, cash register closeouts, platform reports, and attendance reports. * 14\. Prepare beverages and/or food in the Enórbita area while keeping it clean and organized. * 15\. Conduct Enórbita inventories. * 16\. Restock missing supplies to ensure proper Enórbita service delivery. All the above points are illustrative and not exhaustive; therefore, modifications or additions may be made as needed, provided they fall within Casa Onze’s operational scope. Employment Type: Full-time Salary: $9,451.20 per month Benefits: * Option for indefinite-term contract * Complimentary uniforms Work Location: On-site employment