Appointment Coordinator

Description

Job Summary: We are seeking a professional to handle lead attention and follow-up, schedule appointments, register data in the CRM, and coordinate with advisors—ensuring educational success. Key Highlights: 1. Immediate lead attention and follow-up to convert leads into appointments 2. CRM registration and updating, coordination with admissions advisors 3. Collaborative and dynamic work environment with professional growth Responsibilities: Immediate lead attention Contact prospects via phone calls, WhatsApp, and digital channels as quickly as possible. Appointment scheduling Convert leads into effective appointments for the sales team. Ongoing prospect follow-up Confirmation, reminders, and reactivation of uncontacted leads. CRM registration and updating Document every interaction and keep information up to date. Coordination with admissions advisors Ensure proper assignment and attendance of prospects at appointments. Maintain an updated record of all scheduled appointments. · Requirements Completed high school diploma or incomplete/complete undergraduate degree Minimum 12 years of experience in customer service, call centers, sales, or admissions Database and CRM management experience (preferred) Excellent spelling and writing skills Proficiency in WhatsApp, phone calls, and digital communication tools Flexible availability Goal-oriented mindset Prior experience in appointment management or similar roles Familiarity with management and organizational tools Ability to work proactively and collaboratively Strong communication skills and attention to detail. · Benefits We offer a collaborative and dynamic work environment. Statutory benefits Access to worker benefit agreements Academic discounts · The opportunity to join the Consorcio Educativo de Oriente will enable your professional growth and allow you to contribute to the educational success of our community.-Requirements- Minimum education: Upper secondary education – General High School Diploma 2 years of experience Keywords: resident, supervisor, assistant manager, coordinator, manager, captain