Data Analyst I

Description

Job Summary: The Data Analyst supports data-driven decision-making by transforming information into actionable insights through reports and dashboards. Key Highlights: 1. Key role in supporting data-driven decision-making. 2. Development and maintenance of reports and dashboards. 3. Cross-functional collaboration to improve report usability. **About the Opportunity** ========================= The Data Analyst plays a key role in supporting data-driven decision-making within nursery operations. The role is responsible for transforming information into relevant insights by creating and maintaining reports and dashboards that drive visibility and performance.**Responsibilities** ==================== * Collect, clean, validate, and organize data from primary and secondary sources; proactively monitor data quality by investigating discrepancies and resolving issues through validation, correction, and follow-up with stakeholders. * Develop, maintain, and update recurring reports, dashboards, and data outputs used by nursery operations and related teams. * Perform basic-to-intermediate SQL queries and data analysis to identify trends, exceptions, and operational insights. * Support ad-hoc reporting and analysis requests by translating business needs into structured, documented data deliverables and capturing clear, actionable requirements to ensure alignment and repeatability. * Document report logic, business definitions, data sources, and standard operating procedures to improve consistency and knowledge transfer. * Collaborate with the Reporting and Data Analytics Lead and business partners to understand information needs, clarify requirements, and enhance report usability. * Provide basic support for assigned systems and tools, including ticket handling, resolution of simple issues, user assistance, and incident documentation. * Support user acceptance testing, development of training materials, and implementation activities related to report or process changes, escalating complex issues as needed. * Contribute to continuous improvement initiatives related to reporting efficiency, data governance, documentation standards, and self-service information enablement. **Candidate Profile** ===================== * Education: Bachelor’s degree in Information Systems, Computer Science, Business Administration, Mathematics, Statistics, Data Analytics, or related field. * Professional experience in this role: +1 year preferred. * Professional experience in functional area: +1 year preferred. * Customer service * Data analysis * Reporting and dashboards * Data cleaning and validation * SQL queries * Microsoft Excel * Data visualization tools * Process documentation * Cross-functional collaboration * Basic problem-solving * Understanding of business processes * Microsoft Office, especially Excel (Advanced) * SQL (Intermediate) * Tableau Prep (Basic to Intermediate) * Tableau Desktop or other visualization tools (Basic to Intermediate) * Data validation and cleaning (Intermediate) * Flowcharts / Process documentation (Basic to Intermediate) * Power BI or other business intelligence tools (Basic, if applicable) * Power Apps / Power Automate (Basic knowledge) * Advanced English Other Requirements: * Valid driver’s license * Valid passport and ability to travel internationally without restrictions * Willingness to undertake domestic and international travel as required