Technical Support Staff

Description

Job Summary: We are seeking a professional to provide technical support to users, ensure the proper functioning of equipment, systems, and technological tools, and resolve incidents. Key Highlights: 1. Growth opportunity in the technology field 2. Ongoing training 3. Positive work environment and work tools We seek a responsible professional to provide on-site technical support to users, ensuring the proper functioning of equipment, systems, and technological tools, as well as timely incident response and resolution. **Requirements:** * Prior experience in **on-site technical support** and user assistance. * Education: Technical or Bachelor's degree in Systems, Computer Science, or related field. * Minimum 1–2 years of experience in technical support. * Knowledge of maintenance for computer equipment and printers. * Desired experience with **HP and Canon printers.** **Responsibilities and Functions:** * Provide on-site technical support to users. * Diagnose and resolve malfunctions in computers, printers, and devices. * Install, configure, and maintain hardware and software. * Handle and track support tickets. * Perform preventive and corrective maintenance on equipment. * Configure basic networks (internet, printers, connections). * Manage inventory of equipment and consumables. * Assist in implementing new technologies or systems. * Document incidents and solutions. **We Offer:** * Base salary. * Statutory benefits from day one. * Ongoing training. * Growth opportunity in the technology field. * Positive work environment and work tools. Employment Type: Full-time Work Location: On-site employment