




Job Summary: Supervise and coordinate security services, manage personnel, control operations, and maintain communication with clients to ensure agreement compliance. Key Responsibilities: 1. Supervision and coordination of security services 2. Personnel management and operational control 3. Customer service and agreement compliance - Maintain complete service staffing templates in general - Prospect candidates if staffing templates are incomplete - Supervise the operation of assigned security services. - Verify that personnel comply with instructions, protocols, and procedures. - Coordinate shift coverage, breaks, absences, or operational incidents. - Conduct periodic visits to service sites to verify operations. - Personnel supervision - Coordinate supervisors. - Evaluate performance of operational staff. - Identify training needs. - Apply disciplinary measures in accordance with internal regulations. - Administrative management - Prepare operational reports. - Monitor incidents (absences, tardiness, resignations). - Supervise uniform and equipment delivery and proper usage. - Maintain service logs and reports. - Customer service - Maintain communication with client administrators or representatives. - Address service complaints or incidents. - Ensure compliance with contractual agreements. - Security control - Supervise adherence to security protocols. - Coordinate emergency response. - Willingness to travel to Tekax. -Requirements- Minimum education: Upper secondary education – General Baccalaureate 2 years of experience Languages: Spanish Age: between 28 and 55 years Driver's license: Type A Willingness to travel: Yes Keywords: resident, supervisor, manager, assistant manager, responsible person, coordinator, manager, captain, escort, guard, watchman, sentinel, guard, surveillance, operative, operational
