Description
Job Summary:
Technical Support Engineer providing customer support, LAN/WAN fault analysis and resolution, network service configuration and installation, and cabling management.
Key Highlights:
1. Customer support and LAN/WAN fault resolution
2. Configuration and installation of network services and devices
3. Responsible for incident resolution and cabling management
**Technical Support Engineer**
**Requirements:**
* Bachelor's degree or Engineering degree in Communications and Electronics, Computer Systems, Telecommunications, or related fields.
* Knowledge of Routing and Switching, Voice/Data/Video Networks, and FTTH.
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**Experience:**
* Customer support
* LAN/WAN fault analysis and resolution
* Configuration and installation of various network services and devices
**Responsibilities:**
* Responsible for resolving incidents via MO and FO.
* Cabling work compliant with EIA/TIA 568B standard.
* Operational fieldwork.
* Work at heights.
Interested candidates are encouraged to apply for this position.
Employment type: Full-time
Salary: Up to $18,000\.00 per month
Education:
* Incomplete or ongoing bachelor's degree (Preferred)
Experience:
* Technical support: 1 year (Preferred)
Work location: On-site employment