**Additional Information** **Job Number**25164202 **Job Category**Golf, Fitness, \& Entertainment **Location**Siari a Ritz\-Carlton Reserve, Carretera Federal 200 Tepic\-Puerto Vallarta Km 88 300 Col., Municipio de Compostela, Nayarit, Mexico, 63720 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Lead programs for children, youth, adults, and families, as well as group activities such as snorkeling, kayaking, underwater photography and videography, botanical park tours, lessons on sustainable living, arts and crafts, etc. Explain and promote recreational facility rules and regulations designed for guest and member safety and well-being. Monitor recreational facility activities and respond appropriately according to local operating procedures in the event of an emergency. Identify situations where guests may not safely participate in an activity and report to a supervisor/manager. Demonstrate knowledge of local and cultural heritage. Prepare for each activity, ensuring that your partner or assistant is also prepared with necessary materials, and guide the group at all times. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and hazardous working conditions to a manager, complete safety training and certifications. Welcome and acknowledge all guests according to company standards; anticipate and address guest service needs; assist people with disabilities; thank guests with genuine appreciation. Communicate with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Adhere to quality expectations and standards, identify, recommend, develop, and implement new methods to enhance organizational quality. Visually inspect tools, equipment, or machines; move across sloped, uneven, or slippery surfaces; stand, sit, or walk for prolonged periods. Move, lift, carry, push, pull, and place objects weighing 75 pounds or less without assistance. Perform other reasonable job duties as requested. DESIRABLE SKILLS Education: High school diploma or equivalent certification from a General Educational Development (GED) program. Bachelor’s degree in Environmental Science or equivalent qualification. Relevant Work Experience: At least 1 year of relevant work experience. Supervisory Experience: Supervisory experience is not required. REQUIRED QUALIFICATIONS License or Certification: Lifeguard certification Water safety certification Cardiopulmonary resuscitation (CPR) certification Oxygen administration certification Epinephrine injection certification First aid certification Food safety certification Driving record clearance certificate Certification or training required by local and state agencies. *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates' backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* With more than 100 award-winning hotels worldwide, The Ritz\-Carlton ladies and gentlemen create exceptional experiences that guests remember long after they have left. We aim to attract the world's finest hospitality professionals to create lasting memories, believing that everyone succeeds when empowered to be creative, kind, and compassionate. Every day, we set the standard for exceptional and personalized luxury service around the world and take pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz\-Carlton's “Gold Standards” are fulfilled with kindness and attention every day. The Gold Standards are the foundation of The Ritz\-Carlton, guiding us to make each day better than the last. Thanks to this foundation and the belief that our culture drives success, The Ritz-Carlton has earned its reputation as the world-leading brand in the luxury hospitality industry. As part of the team, you will learn and apply the Gold Standards, including the Employee Promise, Service Values, and Credo. Additionally, we promise to provide you with the opportunity to be proud of the work you do and of your team. By joining The Ritz\-Carlton, you join a portfolio of brands with Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part** of an incredible global team, and **you will become** your best self.