Compostela Receptionists Job Listings

Indeed

Customer Service

**YOUR RESPONSIBILITIES** * Direct patient care * Petty cash management * Admissions and billing **REQUIREMENTS** * Gender: Unrestricted * High school diploma completed * English proficiency: 70% * Proactive * Strong verbal communication skills **WE OFFER** * Bi-weekly payment * Grocery vouchers * Uniforms * Dining area * Training * Discounts on studies * Job stability Job type: Indefinite-term position Salary: $12,000.00 \- $12,500.00 per month Benefits: * Option for indefinite-term contract * Free uniforms * Grocery vouchers Education: * Completed high school diploma (Preferred) Experience: * Reception: 1 year (Mandatory) * Office work: 1 year (Preferred) Work location: On-site employment

2QRG+H8 Piedra Bola, Nay., Mexico

$MXN 12,000-12,500/year

Changan Tepic Receptionist65075927643011121

Indeed

Changan Tepic Receptionist

Grupo Plasencia, with **over 75 years** of history in the automotive industry, invites you to join our human capital as a **Receptionist** for **Changan Tepic**. Requirements: * Completed high school education * Experience in customer service * Proficiency in Microsoft Office suite Main responsibilities: * Deliver excellent customer service * Maintain timely records of customers and suppliers * Supervise the sales floor (cleanliness, customer assistance, supplies, etc.) * Assist with general reports and customer satisfaction surveys Benefits: * Base salary * Statutory benefits * Preferential rate for Major Medical Expenses insurance * Discount agreements with various establishments * Excellent work environment and growth opportunities

Av Del Ejército 110, Fray Junípero Serra, 63169 Tepic, Nay., Mexico

Indeed

Atención al cliente

**TUS ACTIVIDADES** * Atención directa al paciente * Manejo de caja chica * Admisiones y facturación **REQUISITOS** * Sexo indistinto * Preparatoria terminada * Inglés 70% * Proactivo (a) * Facilidad de palabra **OFRECEMOS** * Pago quincenal * Vales de despensa * Uniformes * Área de comedor * Capacitación * Descuentos en estudios * Estabilidad laboral Tipo de puesto: Por tiempo indeterminado Sueldo: $11,500.00 \- $12,000.00 al mes Beneficios: * Opción a contrato indefinido * Uniformes gratuitos * Vales de despensa Escolaridad: * Bachillerato terminado (Deseable) Experiencia: * Recepción: 1 año (Obligatorio) * Oficina: 1 año (Deseable) Lugar de trabajo: Empleo presencial

2QRG+H8 Piedra Bola, Nay., Mexico

$MXN 11,500-12,000/year

Indeed

Supervisor-Front Desk

**Additional Information** **Job Number**25191426 **Job Category**Rooms \& Guest Services Operations **Location**Siari Riviera Nayarit a Ritz\-Carlton Reserve, Carretera Federal 200 Tepic\-Puerto Vallarta Km 88 300 Col., La Penita de Jaltemba Compostela, Nayarit, Mexico, 63720 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management **POSITION SUMMARY** Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest\-related issues. Process all guest check\-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check\-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold\-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check\-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* At more than 100 award\-winning properties worldwide, The Ritz\-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz\-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz\-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz\-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Cabo Corrientes 16, Arroyo Zarco, 63720 La Peñita de Jaltemba, Nay., Mexico

Recepcionista Concierge Hotel de Playa64366355593473124

Indeed

Recepcionista Concierge Hotel de Playa

**Mar de Jade**\- Boutique Hotel and Yoga Retreat Center\- located on Chacala Beach, Riviera Nayarit, is seeking a Receptionist/Concierge. Responsibilities include guest service, check\-in and check\-out, reservations, and activity coordination. Requirements: Fluent English, minimum 2 years of experience in hotel front desk and/or concierge services, or a degree in Tourism with at least 1 year of professional practice completed in the front desk area. Excellent customer service attitude, proactive, organized, good personal presentation, and willingness to relocate. **We offer: Competitive Salary \+ Statutory Benefits \+ Savings Fund \+ Accommodation \+ Meals \+ Tips \+ Opportunities for career advancement.** Job type: Full\-time Salary: $15,000\.00 \- $18,000\.00 per month Benefits: * Salary increases * Savings fund * Company parking * Free parking * Option for indefinite contract * Dining services * Free uniforms Relocation flexibility: * Chacala, Nay.: Ability to commute to work without difficulty or plan to relocate prior to starting employment (Mandatory) Education: * Completed high school (Desirable) Language: * English (Mandatory) Workplace: On\-site job Expected start date: 11/25/2024

5Q88+MM Chacalilla, Nay., Mexico

$MXN 15,000-18,000/year

Quality Control and Assurance Supervisor64339290916993125

Indeed

Quality Control and Assurance Supervisor

Company dedicated to seafood processing and frozen products, located at the San Blas pier, Nayarit; seeking responsible personnel to support the Quality Control and Assurance department, initially on a temporary basis. Requirements: * Education: Degree in Food Industries Engineering, Applied Chemistry Engineering, Chemical Engineering, Biology, Food Engineering, or related field. * Desired experience in food or seafood processing plants. * Knowledge of food safety regulations. * Ability to work under pressure. * Ability to work in cold environments. * Proactive attitude, responsibility, and willingness to work as a team. Responsibilities: * Guarantee and monitor quality and food safety parameters during the fish freezing and packaging process. * Supervise proper product handling from receipt to shipment. * Monitor temperatures, cleanliness, and sanitary conditions of work areas. * Verify that packaging materials meet appropriate conditions. * Prepare daily reports on the process and quality controls. * Ensure storage areas are free of pests and maintained in safe conditions. * Guarantee correct, safe, and properly documented shipments. Job type: Full-time, Temporary Contract duration: 6 months Salary: Starting at $12,000.00 per month Benefits: * Free uniforms Workplace: On-site employment

GP8M+M8 San Blas, Nayarit, Mexico

$MXN 12,000/year

Indeed

Residences Manager

**Additional Information** **Job Number**25153033 **Job Category**Rooms \& Guest Services Operations **Location**Siari a Ritz\-Carlton Reserve, Carretera Federal 200 Tepic\-Puerto Vallarta Km 88 300 Col., Municipio de Compostela, Nayarit, Mexico, 63720 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of Residences operations and acts as the point of contact when the property leader is absent. Manages luxury condominium facilities, including physical plant with attention to protection of the investment and plans to increase its value through superior care. Areas of responsibility include all common areas, back of house areas and shared common space where appropriate. Develops and monitors the implementation of departmental strategies and verifies implementation of the strategies and initiative and holds stakeholders accountable. Verifies the residential operations meet the needs of the Owners, verifies employee satisfaction and focuses on financial performance of the department. Identifies and corrects building and service defects while providing increase in value. Develops and implements property\-wide strategies that deliver products and services to meet or exceed the needs and expectations of the Owners, the board of directors and employees and ensures the team is protecting the assets. Implements training programs related to property management reinforcing constant quality service. **CANDIDATE PROFILE** **Education and Experience** * 2\-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR * 4\-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. **CORE WORK ACTIVITIES** **Managing Property Operations** * Works with Rooms management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution. * Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. * Evaluates if Operations Team is meeting service needs and provides feedback to operations team. * Participates in public space walk\-throughs with Engineering and Housekeeping to ensure guest rooms, public space and back of the house areas are well maintained and preventative maintenance processes are in place. * Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. * Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. * Works with team to put sustainable work processes and systems in place that support the execution of the strategy. * Reviews reports and financial statements to determine Rooms operations performance against budget. * Communicates a clear and consistent message regarding departmental goals to produce desired results. * Manages luxury condominium facilities, including physical plant with attention to protection of the investment and plans to increase its value through superior care. * Verifies the rooms’ operations meet the brand’s target customer needs, verifies employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. * Identifies and corrects building and service defects while providing increase in value. * Implements high standards for all aspects of life safety, loss prevention, unit owner identity and privacy protection. **Leading Operations Teams** * Verifies employees are treated fairly and equitably. * Celebrates successes and publicly recognizes the contributions of team members. * Fosters employee commitment to providing excellent service, participating in daily stand\-up meetings and models desired service behaviors in all interactions with guests and employees. * Develops and executes the necessary decisions to keep property moving forward toward achievement of goals. * Implements training programs related to property management reinforcing constant quality service. **Managing Relationships with Property Stakeholders** * Attends owners meetings and provides meaning or context to the rooms operational and financial results. * Establishes relationship with owner as a business partnership and supports the relationship between the General Manager and the owner. **Managing Profitability** * Coaches and supports operations team to effectively manage occupancy \& rate, wages and controllable expenses. * Works with direct reports to determine areas of concern and establish ways to improve the departments’ financial performance. * Leads cost containment efforts within Rooms operations including organizational restructuring when necessary. * Focuses on maintaining profit margins without compromising guest or employee satisfaction. * Identifies key drivers of business success and keeping Rooms leadership focused on the critical few to achieve results. * Develops and implements property\-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment. **Managing the Guest Experience** * Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations. * Champions the brand’s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams. * Verifies core elements of the service strategy are in place to produce the desired results. * Establishes and maintaining open, collaborative relationships with direct reports and entire Rooms operations team. Ensures direct reports do the same for their team. * Interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* At more than 100 award\-winning properties worldwide, The Ritz\-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz\-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz\-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz\-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

2QRG+H8 Piedra Bola, Nay., Mexico

Indeed

Reception

*This vacancy is from the job board Talenteca.com* ### **Vacancy for company Metapath in Centro - Tepic, Nayarit** Good day, we are contacting you from **LABORATORIO METAPATH**, sharing the information for the **Reception** position: **Main activities and responsibilities**: * Handling tissue samples (to verify package against received form). * Requesting packages from the collector. * Registering CX and QX. * Managing logs. * Canceling services and charges. * Generating QX reports. **Competencies** * Weekly, monthly, and biweekly billing. **We offer** ° Work schedule from Monday to Saturday. ° Statutory benefits. ° Fixed salary. ° Fixed day off. **Schedule**: 12:00 pm to 8:00 pm Monday through Friday, Saturdays from 9:00 am to 3:00 pm, with a fixed day off on Sundays. **Salary**: $8,500 net monthly, paid biweekly. **Desired education level:** Upper Secondary **Desired experience level:** Intermediate Level **Departmental function:** Customer service **Industry:** Pharmaceuticals **Skills:** * Attention to detail * Proactive * Teamwork *This vacancy is from the job board Talenteca.com:* *https://www.talenteca.com/anuncio?j_id=68dec65532000038005fecd5&source=indeed*

Av Prisciliano Sanchez 264, Centro, 63000 Tepic, Nay., Mexico

$MXN 8,500/month

Indeed

Night Manager I

**Additional Information** **Job Number**25120935 **Job Category**Rooms \& Guest Services Operations **Location**Siari a Ritz\-Carlton Reserve, Carretera Federal 200 Tepic\-Puerto Vallarta Km 88 300 Col., Municipio de Compostela, Nayarit, Mexico, 63720 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks. **CANDIDATE PROFILE** **Education and Experience** * High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR * 2\-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Monitoring Property Operations** * Monitors and ensures compliance with all Guidelines to Operations. * Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook). * Ensures employees are working in a safe environment. * Manages all period\-end inventories. **Supporting Profitability and Revenue Goals** * Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. * Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations. * Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days. * Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis. * Administers plans and actions to keep chargebacks and rebates to a minimum. * Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages. * Manages employee hours. * Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues. **Supporting Human Resources Activities** * Promotes participation in property safety\-related programs. * Monitors employee attendance and records absences/tardiness. * Promotes teamwork and employee morale. * Keeps employees informed regarding new operational procedures, standards, or programs. * Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations). * Ensures all employees have complete knowledge of emergency procedures. * Encourages employee relations through gifts, parties, outings. * Creates incentives that will promote better service and profit for the property. * Assists operations manager in processing employee payroll weekly. *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* At more than 100 award\-winning properties worldwide, The Ritz\-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz\-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz\-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz\-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

2QRG+H8 Piedra Bola, Nay., Mexico

Manager - Guest Relations63844351411331129

Indeed

Manager - Guest Relations

**Additional Information** **Job Number**25120150 **Job Category**Rooms \& Guest Services Operations **Location**Siari a Ritz\-Carlton Reserve, Carretera Federal 200 Tepic\-Puerto Vallarta Km 88 300 Col., Municipio de Compostela, Nayarit, Mexico, 63720 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. **CANDIDATE PROFILE** **Education and Experience** * High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR * 2\-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. **CORE WORK ACTIVITIES** **Managing Guest Services and Front Desk Operations** * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Encourages and builds mutual trust, respect, and cooperation among team members. * Serves as a role model to demonstrate appropriate behaviors. * Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence. **Maintaining Guest Services and Front Desk Goals** * Manages day\-to\-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. * Assists with energy conservation efforts by monitoring compliance during property tours. **Supporting Projects and Policies Related to Guest Experience and Safety** * Supports implementation of the customer recognition/service program, communicating and ensuring the process. * Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. * Sends copy of MOD report to all departments on a daily basis. * Ensures compliance with all policies, standards and procedures. * Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. * Understands and complies with loss prevention policies and procedures. **Ensuring and Providing Exceptional Customer Service** * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. * Serves as a leader in displaying outstanding hospitality skills. * Sets a positive example for guest relations. * Empowers employees to provide excellent customer service. * Observes service behaviors of employees and provides feedback to individuals. * Maintains high visibility in public areas during peak times. * Provides immediate assistance to guests as requested. * Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. * Records guest issues in the guest response tracking system. * Reviews comment cards and guest satisfaction results with employees. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. **Managing and Conducting Human Resource Activities** * Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. **Additional Responsibilities** * Provides information to supervisors, co\-workers, and subordinates by telephone, in written form, e\-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. * Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. * Communicates any variations to the established norms to the appropriate department in a timely manner. * Participates as needed in the investigation of employee and guest accidents. * Performs Front Desk duties in high demand times. *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* At more than 100 award\-winning properties worldwide, The Ritz\-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz\-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz\-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz\-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

2QRG+H8 Piedra Bola, Nay., Mexico

Indeed

Head Butler

**Additional Information** **Job Number**25118640 **Job Category**Housekeeping \& Laundry **Location**Siari a Ritz\-Carlton Reserve, Carretera Federal 200 Tepic\-Puerto Vallarta Km 88 300 Col., Municipio de Compostela, Nayarit, Mexico, 63720 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. **CANDIDATE PROFILE** **Education and Experience** * High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR * 2\-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. **CORE WORK ACTIVITIES** **Managing Housekeeping Operations and Budgets** * Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. * Inspects guestrooms on a daily basis. * Obtains list of rooms to be cleaned immediately and list of prospective check\-outs or discharges to prepare work assignments. * Inventories stock to verify adequate supplies. * Supports and supervises an effective inspection program for all guestrooms and public space. * Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. * Verifies all employees have proper supplies, equipment and uniforms. * Communicates areas that need attention to staff and follows up to verify understanding. * Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. * Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. **Conducting Human Resources Activities** * Uses all available on the job training tools to train new room attendants and provide follow\-up training as necessary. * Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. * Schedules employees to business demands and for tracks employee time and attendance. * Verifies employees understand expectations and parameters. * Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. * Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. * Observes service behaviors of employees and provides feedback to individuals. * Verifies employee recognition is taking place on all shifts. * Participates in an on\-going employee recognition program. * Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. * Participates in employee progressive discipline procedures. * Celebrates successes and publicly recognizes the contributions of team members. **Ensuring Exceptional Customer Service** * Sets a positive example for guest relations. * Understands the brand's service culture. * Participates in the development and implementation of corrective action plans to improve guest satisfaction. * Empowers employees to provide excellent customer service. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Responds to and handles guest problems and complaints. * Strives to improve service performance. *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* At more than 100 award\-winning properties worldwide, The Ritz\-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz\-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz\-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz\-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

2QRG+H8 Piedra Bola, Nay., Mexico

Manager - Housekeeping638443514499871211

Indeed

Manager - Housekeeping

**Additional Information** **Job Number**25118604 **Job Category**Housekeeping \& Laundry **Location**Siari a Ritz\-Carlton Reserve, Carretera Federal 200 Tepic\-Puerto Vallarta Km 88 300 Col., Municipio de Compostela, Nayarit, Mexico, 63720 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. **CANDIDATE PROFILE** **Education and Experience** * High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR * 2\-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. **CORE WORK ACTIVITIES** **Managing Housekeeping Operations and Budgets** * Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. * Inspects guestrooms on a daily basis. * Obtains list of rooms to be cleaned immediately and list of prospective check\-outs or discharges to prepare work assignments. * Inventories stock to verify adequate supplies. * Supports and supervises an effective inspection program for all guestrooms and public space. * Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. * Verifies all employees have proper supplies, equipment and uniforms. * Communicates areas that need attention to staff and follows up to verify understanding. * Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. * Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. **Conducting Human Resources Activities** * Uses all available on the job training tools to train new room attendants and provide follow\-up training as necessary. * Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. * Schedules employees to business demands and for tracks employee time and attendance. * Verifies employees understand expectations and parameters. * Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. * Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. * Observes service behaviors of employees and provides feedback to individuals. * Verifies employee recognition is taking place on all shifts. * Participates in an on\-going employee recognition program. * Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. * Participates in employee progressive discipline procedures. * Celebrates successes and publicly recognizes the contributions of team members. **Ensuring Exceptional Customer Service** * Sets a positive example for guest relations. * Understands the brand's service culture. * Participates in the development and implementation of corrective action plans to improve guest satisfaction. * Empowers employees to provide excellent customer service. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Responds to and handles guest problems and complaints. * Strives to improve service performance. *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* At more than 100 award\-winning properties worldwide, The Ritz\-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz\-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz\-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz\-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

2QRG+H8 Piedra Bola, Nay., Mexico

Manager of Quality Assurance638443513136671212

Indeed

Manager of Quality Assurance

**Additional Information** **Job Number**25125509 **Job Category**Procurement, Purchasing, and Quality Assurance **Location**Siari a Ritz\-Carlton Reserve, Carretera Federal 200 Tepic\-Puerto Vallarta Km 88 300 Col., Municipio de Compostela, Nayarit, Mexico, 63720 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Implements quality assurance processes and verifies training and development activities are strategically linked to the company’s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change. **CANDIDATE PROFILE** **Education and Experience** * 2\-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR * 4\-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. **Essential Experience** * Experience and/or knowledge of hotel business. * Ability to understand quality management practices and teaches to others. * Ability to understand data collection methods. * Knowledge of budget preparation and the control of costs. * Working knowledge of statistical measurement tools. * Effective presentation skills. * Detail orientation and analytical **Desirable Experience** * Operations background – depending on hotel facilities, a rooms or f\&b background may be preferred * Previous training in guest relations. * Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications. * Experience/trained in Six Sigma or TQM **CORE WORK ACTIVITIES** **Managing Quality Assurance Goals** * Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training. * Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas. * Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits. * Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office. * Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution. * Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable. * Immerses in operations to better understand issues/defects faced on the ground. * Drives several initiatives for business standard audits and guestvoice. * Conducts monthly audit to verify compliance with company and brand standards. * Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. * Directs property quality efforts to address critical customer requirements. * Completes other reasonable duties as requested by leadership. **Executing Quality Training Programs** * Partners with Learning \& Development (L\&D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques. * Develops specific training designed to improve service performance. * Drives brand values and philosophy in all training and development activities. * Partners with L\&D team to verify transfer of learning in the hotel/classroom takes place. * Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. * Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process. **Managing Quality Tools** * Verifies that management practices at all levels are aligned with quality tools. * Verifies the tools for continuous improvements are in place and being utilized. * Uses data collection methods to identify, compile, display, track, and analyze defect trends. **Managing the Guest Experience** * Reviews guest feedback with leadership team and verifies appropriate corrective action is taken. * Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. * Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction. * Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.). *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* At more than 100 award\-winning properties worldwide, The Ritz\-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz\-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz\-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz\-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

2QRG+H8 Piedra Bola, Nay., Mexico

Indeed

RECEPTIONIST

**JOIN OUR TEAM** **RECEPTIONIST** ACTIVITIES * Customer service * Membership promotion and outreach * Schedule appointments * Answer phone calls REQUIREMENTS * Education: High school diploma * Experience: * Minimum 1 year * **Flexible availability** WE OFFER * Permanent position * Legal benefits * Monday to Sunday with one day off Job type: Full-time, Indefinite term Salary: $7,500.00 - $8,000.00 per month Benefits: * Savings fund Education: * Completed high school (Desirable) Experience: * Reception: 1 year (Desirable) * Office: 1 year (Desirable) Work location: On-site

Av del Valle 89-9, Cd del Valle, 63157 Tepic, Nay., Mexico

$MXN 7,500-8,000/month

Indeed

Waitress

**WE ARE HIRING A WAITRESS** **RESPONSIBILITIES** Cleaning, organizing, and general maintenance of guest rooms and common areas in hotels, hospitals, or other establishments, ensuring a comfortable and pleasant environment for guests or users, including restocking amenities, handling bed linens, and reporting maintenance issues—key to delivering an excellent customer experience. **WE OFFER** **\-MONTHLY SALARY OF $11,000 (NET)** **\-WEEKLY PAYMENTS** **\-SAVINGS FUND** **\-GROCERY VOUCHERS** **\-ALL STATUTORY BENEFITS** **WORK SCHEDULE** SUNDAY TO SATURDAY, WITH ONE DAY OFF PER WEEK 8:00 AM TO 4:00 PM Job Type: Full-time, Indefinite-term position Salary: $10,000.00 \- $11,000.00 per month Benefits: * Option for an indefinite-term contract * Free uniforms * Grocery vouchers Workplace: On-site employment

63MM+88 Compostela, Nayarit, Mexico

$MXN 11,000/month