**Additional Information** **Job Number**25187710 **Job Category**Information Technology **Location**Siari Riviera Nayarit a Ritz\-Carlton Reserve, Carretera Federal 200 Tepic\-Puerto Vallarta Km 88 300 Col., La Penita de Jaltemba Compostela, Nayarit, Mexico, 63720 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Install, configure, administer, maintain, test, evaluate, and repair computer networks, workstations, server support system(s), compatible hardware and software, user accounts, and computer and telephone rooms. Train and instruct users on the proper use and security of all systems. Troubleshoot, repair, and resolve technical issues or matters related to hardware and software, Local Area Network (LAN), Wide Area Network (WAN), and the Internet. Respond to program error messages. Provide support for network communication systems as well as technical advice. Refer major issues to vendors or technicians. Analyze, recommend, and implement process improvements. Consult with others to evaluate, analyze, and resolve computer needs and system requirements. Inspect, evaluate, and diagnose computer equipment and systems. Plan and coordinate installations of information technology-related equipment, as well as relocations, acquisitions, modifications, and system upgrades. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space across the entire network. Maintain an accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backups are securely stored in a fireproof safe. Comply with all company policies and procedures and report accidents, injuries, and unsafe working conditions to management. Maintain confidentiality of proprietary information and protect company assets. Attend to guest service needs; assist other employees. Speak with others using clear and professional language; answer telephones using proper protocols. Serve as an example and first point of contact for the "Fair Treatment Assurance and Open Door Policy" process. Foster and maintain positive working relationships with others; support team in achieving common goals. Ensure compliance with quality expectations and standards; identify, recommend, develop, and implement new ways to increase the organization’s effectiveness, productivity, quality, safety, and/or cost-saving capacity. Move, lift, carry, push, pull, and place objects weighing 50 pounds or less without assistance. Stand, sit, or walk for prolonged periods of time. Enter and locate information using computers or point of sale (POS) systems. Climb up and down stairs and ramps. Perform other reasonable job duties requested by supervisors. DESIRABLE SKILLS Education: Diploma issued by a technical, trade, or vocational school. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: Supervisory experience not required. License or Certification: None *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates' backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* With more than 100 award-winning hotels worldwide, the ladies and gentlemen of The Ritz\-Carlton create such exceptional experiences that guests remember for a long time, even after they have left. We want to attract the best professionals in the hospitality industry to create lasting memories, as we believe everyone succeeds when empowered to be creative, kind, and compassionate. Every day, we set the standard for exceptional and special luxury service around the world and take pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz\-Carlton's "Gold Standards" are fulfilled with kindness and attention every day. The Gold Standards are the foundation of The Ritz\-Carlton, guiding us to make each day better than the last. Thanks to this foundation and the belief that our culture leads to success, The Ritz\-Carlton has earned the reputation as the world-leading brand in the luxury hospitality sector. As part of the team, you will learn and apply the Gold Standards, including the employee promise, service credo, and values. Furthermore, we promise to provide you with the opportunity to be proud of the work you do and of your team. By joining The Ritz\-Carlton, you join a portfolio of brands with Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part** of an incredible global team, and **you will become** your best self.